Applies to: Starter, Pro, Plus, & Enterprise Plans
This article will cover ways in which Absorb 5's Learner user interface (UI) can be customized to better suit your organization's branding. You can click on the below topics to be taken directly to the corresponding location in this article:
With Absorb’s ability to customize portal branding based on specific Departments, it’s possible to create a tailored user experience. It is important to note that the Mercury module is required to develop Department-specific tile setup.
In addition to using designs that are Department-specific, you can also use URLs that are intended for a particular Department as well. You can read more about this further on in this article.
While Absorb is provided to all clients with a default look and feel, the Learner Interface can be highly customized to match each organization’s branding guidelines. While the default template typically features one billboard, and six tiles, this can be changed to utilize as many of each as needed.
If you would like to see what is possible, you can view a sample of several custom designs. This may provide a jump off point to get an idea of what you can do for your own organization.
Please note that any customization beyond the tiles in the dashboard may incur a fee. You will want to reach out to your Client Success Manager to discuss requirements, and options.
When organizing the Users in your organization’s portal, you can choose whether to use Departments and/or Groups to do so. One benefit of using Departments is the option to set up Department-specific URLs, although it's worth noting that setting these up can incur a fee.
A simple example of this functionality, would be to have two Departments set up with their own, dedicated URLs. The first would be set up for internal use only to provide ongoing learning for employees, and look something like https://internal.yourURL.com. The second would be set up to provide an alternative URL to provide to clients, and look like https://elearning.yourURL.com for the public in general.
Not only would setting your portal up this way would allow you to provide two entirely different URLs to access Absorb, but you could also have them branded separately as well. This grants you the ability to provide a user experience that is specific, and tailored for the departments you want to target. While outside the scope of this article, the Courses’ availability rules could be set up in such a way that they are only visible to a specific Department as well.
Please note, having Department-specific URLs does not prevent Users from accessing said URL. They will still be able to get to the login page, however they will be shown the correct portal branding that matches their Department, once logged in. If you would like to set up Department-specific URLs, please contact your CSM. They will be happy to provide assistance, and get your portal set up as required.
While sometimes overlooked, Absorb offers System Admins a way to easily customize much of the text and labels in the Learner User Interface (UI). This includes the text on the Tiles found in the Learner UI. These can be found under the Setup menu, however it is recommended to read the Translations: Instructions & Workflow article.
If your portal has been set up with E-Commerce 2.0, organizations have the option of applying their branding to match that of the main portal. Due to functionality limitations, it isn’t possible to have Department-specific styles applied to E-Commerce 2.0 as it is for the main portal. This may need to be considered, depending on your needs and branding requirements.
If you wish to customize E-Commerce 2.0 beyond matching a pre-existing style, this can be achieved by opening a support request. While most elements can be adjusted as necessary, the below items cannot be changed:
- Functionality of the form (E.g., specific form fields cannot be identified as required/not-required, no part of the form can be hidden as it will affect functionality.)
Calendar Dashboard Tile
Currently, the Calendar tile is only able to provide upcoming events that the User has been registered or enrolled into. While it isn’t possible to provide an entire calendar of events on the dashboard through this tile, it is possible to have the tile link to a resource like a PDF hosted in Absorb.
By doing so, you could provide a fully branded calendar of events to any User where the tile has been made available to them. The calendar could then be overwritten in the File Manager whenever necessary to make changes, or to update for the following month.