Course Ratings let your Learners apply a 1 to 5 star rating to a Course. Ratings help you identify which Courses are popular and where your Catalog has room for improvement, which is especially useful when Learners choose their own Courses through E-Commerce or self-enrollment. Compared to the similar Course Evaluations feature, Course Ratings are quick and easy for Learners to provide.
This guide explains how to set up Course Ratings. For information on the reporting options for this feature, see the Course Ratings Report article.
Setting Up a Course Rating
You can enable Course Ratings when you create or edit a Course.
Note: Course Ratings are available for Online Courses, Instructor-Led Courses (ILCs), and Curricula. They are not available for Course Bundles.
To enable ratings, navigate to the Courses administration page, then either click an existing Course and click Edit, or click Add from the Action menu. In the Attributes section of the Course management page, toggle on Enable Course Rating:
- Toggling Course Ratings off after they have been active removes the collected ratings from the Course Ratings Report. The ratings are not deleted, so re-enabling Course Ratings restores this data.
- Learners can update their rating at any time. Each Learner has a single rating per Course, so an update overwrites their existing rating and its date rather than creating a new entry.
How Ratings Appear in the Catalog
After your Learners begin progressing through their Courses and submitting ratings, each Course displays its average star rating in the Catalog. The average reflects all submitted ratings and is shown to the nearest half star. Only Learners enrolled in the Course, or in a Curriculum that contains it, can submit a rating.
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