This article only applies to portals that have upgraded to the New Learner Experience.
Along with the default theme that each portal will see, System Admins have the ability to add Department-specific templates. This allows for an experience unique to Learners, and the department in which they belong to.
System Admins can manage Department-specific Templates from the Setup menu in the admin user interface, as they live in the same report as the default Template.
Adding Department-Specific Templates
Templates can be added to your portal by using the Add New Template option from the menu on the right of the Templates report. The following page is where the Department that this theme belongs to, is defined. The drop-down list will provide options for all existing Departments available in your portal. Once selected, click on the Add button to proceed to the Template setup.
The Template editor will then present the same options as you would see when editing the main Template for your portal. However, Absorb will automatically set each Department template to inherit the settings of it's parent department by default. This provides a faster workflow for System Admins who wish to keep majority of the main Templates settings, but make minor changes.
With the toggle enabled, as it is by default, it will not be possible to make any adjustments to the Template. To make changes, System Admins need only to disable the toggle. The page will become active, and it will then be possible to manage the settings. This needs to be repeated for any area where a System Admin wishes to alter the Template away from the parent Department setup.
To retain your changes as you're working, ensure you click on Save before changing tabs. If System Admins do not click on Save prior to switching tabs, any work completed will be lost.
Please note: The department theme will effect all sub-departments below unless a sub department has it's own assigned theme. In that case the sub department will override the previous theme and carry it on down through it's sub-departments.
For full details on how to create or update a Template, you can read our Templates & Themes article. Each section of setting up a Template is covered in detail, and provides guidance for System Admins.
Impersonating a Department Theme
While editing a department theme, whether it be a parent or child, System Admins will automatically be impersonating the department theme. This will be made apparent to any System Admin by the text displayed in the top left corner of the portal, and with the "Return to Admin Template" button at the top right.
The text in the top left will indicate which department theme the System Admin is currently viewing. This allows for navigation through the learner user interface, and provides a way to confirm that the portal looks as expected once changes have been made. It also alleviates the need to log in as a test user assigned to a specific department to check the portal's appearance.
To return to the System Admin's assigned theme, the "Return to Admin Template" button will need to be clicked. This will discontinue the theme impersonation, and return the System Admin to the Templates report in the admin user interface.
Adding a Route to a Department Theme
After you have created the department level themes and templates of your choosing you can have them assigned to a route URL. Having a route assigned to a department means that any user that accesses your portal via that specified URL will see the public dashboard or static login page as defined in the settings of the theme. In order to have a department added to a URL, you will have to contact our Support Team.
Please Note: A department assigned route will only show pages that are displayed before a user logs in such as a public dashboard, sign up page and login page. Once a user has logged in regardless of which route they use, they will see the template or theme that is associated with the the department that the user belongs to.