Learner Participation & Benchmarking


As a System Admin, you can engage learners with your content and report on learner activity to confirm that your organization’s efforts are successful all within the Absorb Admin UI. You can choose to do this however works best for your organization, but here we will cover awarding Competencies and Credits, using Leaderboards, leveraging these with the Mercury module, and using reporting to determine how successful your initiatives have been.

If you’re unfamiliar with the Mercury moduleleaderboardscompetencies and credits, we recommend viewing their respective articles within the Knowledge Base first. These articles will provide a more detailed information on how everything works individually, as this article is only intended to provide a look at how they can all work together.

Starting from the Learner UI, your learners will typically see a billboard, front and center. This could be used to advertise a newly available Leaderboard that is currently running. The Billboard can be set up to link users that click on it to a News Article that covers the details of what the Leaderboard is all about.

While in some cases it might be preferable to have users sent directly to the Leaderboard, by directing them to the News Article you can provide some additional context about the Leaderboard. You can introduce learners to the Leaderboard, explain how they can earn points, and increase their standings in relation to their peers and other learners. Of course, Leaderboards can be set up with availability rules, so you will want to ensure that the same availability rules apply to the news article to alleviate any confusion that might otherwise bubble up for those who aren't able to participate. Because the News Article explains how learners can participate and increase their standings, learners may get engaged and rewarded for getting through learning content that they might have otherwise not noticed, or that they may not have completed so quickly. 

Then, as an Admin, it's possible to check and see how users are doing in maintaining their learning momentum. By adding a forum like course comments here, those who get the bug of friendly competition can cheer each other on.

Absorb's many options for reporting can further indicate progress and completion of courses to ensure that your initiatives are working as expected. For example, checking the Course Activity report, and filtering the completions by Date Completed can provide some insight for Admins. Admins and reporters can see how many completions began after the start date of the Leaderboard. The data should be indicative of a rise in learning, but it's recommended that you keep an eye on this report and others in order to actively monitor and adjust initiatives as needed.

You can also run a custom Leaderboard Report to quickly see the learners engagement level.  Once you select the board you are most interested in, you can easily view details such as the ranking of all those who have access to the board and the points earned by each learner.

While there are numerous ways to engage your learners, this article has hopefully provided you with some inspiration of how you can engage your own learners with your content in Absorb.

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