UPDATE - Service Incident Thursday, January 11, 2018

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This is an update to the post regarding the service incident that occurred yesterday...

Service Incident - Thursday, January 11, 2018

While changes made last night did have a positive impact on performance today, we continue to see performance issues in the system. Further investigations today have uncovered a remaining hardware issue that will be addressed during a one hour maintenance window at 10:30pm MST tomorrow. We are optimistic that this change will significantly improve the performance of the system.

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