Message Template Administration


This article provides information on a portion of the Absorb system that has been updated with the Absorb Admin Refresh Experience.  The instructions and guidance in this article are intended for those whose environment has enabled the free Absorb Admin Refresh Experience upgrade. For more information about what is available with this, please check out the Absorb Admin Refresh Checklist!

Message Template Administration

Admin Refresh Experience: Setup

Table of Contents


Messages are available in the LMS for Admins to communicate to their Learners through the email located on the User's profile and through the Messages section of the User's portal.
Messages can be sent when a User enrolls into a training, completes a training,  is due to complete training on a specific date, send session details for an ILC, approval requests, custom emails, and many more! 

Admins have the ability to customize the default Message Templates content or provide a specific message on the training itself, Course Settings Messages


Page Details

Absorb's Message Templates tool will launch using the standard Report layout as its starting point. From this page Admins can: edit a Message Template; reset a Message Template; or, also run a custom Message Templates Report.

Please note that your environment may use customized Role(s), Permissions, or a combination of both to regulate access to this report.

If you have questions or need assistance, please contact your local System Administrator to review your current permission set. 

Required Role Permissions

Role: Section Access Permission(s) Needed
Manage > Message Templates View or Modify permission



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