This article provides information and guidance on a portion of the Absorb LMS Admin Experience that is now upgraded to the refreshed Admin Experience (AE).
Please visit our Absorb Admin Refresh Checklist article for more details about what is available with the free Absorb Admin Experience upgrade.
Learner Un-enroll from Training
Admin Refresh Experience: Enrollments
Are you just getting started with this report? We recommend that you review the Roles & Permission section of this article before you continue.
Table of Contents
Overview
The Absorb Admin Refresh Experience introduces new functionality allowing Users to un-enroll themselves from Online Courses, ILC Courses, or Curricula. System Administrators have the option to enable or disable this feature in your environment's Portal Settings > User section.
The option to un-enroll will appear to Users if:
- They have self-enrolled into the training, and
- Their status is Not Started or In Progress
Use the Enrollment History report to learn if a User has un-enrolled from training. Once a Use has been un-enrolled from training they will lose any progress made during the enrollment.
Note: In order for Users to un-enroll themselves, the LMS must have the Learner Un-enrollment toggle enabled (ON) in the Portal Settings > User section.
Instructions
How to Setup Learner Un-enrollment
Step 1
Navigate to the Portal Settings by clicking the silhouette icon from the top right-hand side of the Admin portal. Choose Portal Settings from the sub-menu. You will be routed to the Info page.
Step 2
From the Portal Settings page, select the User tab from the top. Once you are on the User tab and scroll down to the Learner Un-enrollment option. Toggle the Learner Un-enrollment to On.
Note: The Learner Un-Enroll feature is a Portal level setting, and cannot be turned ON or OFF on a course-by-course basis.
The Learner Experience: Un-Enroll
- The User navigates to the My Courses page and selects the training they would like to un-enroll from.
- From the Course Details page, the User will have a new icon that displays within the banner, on the top right-hand side next to the Share and Pin icons.
Note: This icon will Not display if any of the following are true:-
- User DID Not enroll themselves into the Course
- The Course is in any other status except Not Started or In Progress.
- If the Course was enrolled via automatic enrollment
- The training is marked as Mandatory
- Purchased through eCommerce
- The Course is part of a Content Library and the user has begun taking the Lessons (BizLibary, SkillSoft, LinkedIn, Amplify).
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- The User will receive a warning, Confirm Unenrollment, explaining if they un-enroll, they will lose all progress. They will be prompted to select Unenroll in order to confirm or they can select Cancel to go back to the Course Details page.
Enrollment History Report Data
Admins can view whether or not a user has been un-enrolled from training from the Enrollment History report. The Admin can access the Enrollment History from either the Course Enrollment or from the User Enrollment administration page.
You can customize this report to provide information on any data points listed below.
Notes
- Fields with an asterisk (*) symbol are included in the Report's default layout.
- Custom fields configured in your portal settings will also be available.
- Remember that opening a report may also include a favorite saved layout or a shared default organizational report layout.
Data Column | Description | ||||||||||||||||||||||||||||
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Attained Certificate |
This column displays the User's status:
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Certificate Date | This column displays the calendar date and time that the User received their Certificate of completion. | ||||||||||||||||||||||||||||
Course Name* | This column displays the current Course Title (name). | ||||||||||||||||||||||||||||
Credits | This column displays the credit amount awarded for successfully completing training in a scored or non-scored training in the LMS. | ||||||||||||||||||||||||||||
Date Completed* | This column displays the calendar date and time that the User concluded all requirements within the training. | ||||||||||||||||||||||||||||
Date Electronically Signed | This column displays the date the User completed the Course's > Learning Object > Electronic Signature item, if applicable.Note: This value is only available on Online Courses. | ||||||||||||||||||||||||||||
Date Enrolled* | This column displays the calendar date and time that the User was enrolled in the Course. | ||||||||||||||||||||||||||||
Date Marked Historic | If Un-enrollment Type is "MarkedHistoric", this shows the date and time that a User was re-enrolled in the course. | ||||||||||||||||||||||||||||
Date Un-enrolled | If Un-enrollment Type is "Self", this shows the date and time that a User Un-enrolled | ||||||||||||||||||||||||||||
First Name* | This column displays the value populated in the User's Profile > First Name field. | ||||||||||||||||||||||||||||
ID | This column displays the Course Enrollment ID that is automatically generated by the LMS when the User is enrolled. | ||||||||||||||||||||||||||||
Instructor | This column displays the First and Last Name of the Instructor listed on the Instructor-Led Course. | ||||||||||||||||||||||||||||
Last Name* | This column displays the value populated in the User's Profile > Last Name field. | ||||||||||||||||||||||||||||
Score (%)* | This column displays the User's overall training grade based on the number of items capable of being scored in the training. | ||||||||||||||||||||||||||||
Session | This column displays the Name of the Session. | ||||||||||||||||||||||||||||
Session End Date | This column displays the calendar date and time populated in the End Date field of the Session. | ||||||||||||||||||||||||||||
Session Start Date | This column displays the calendar date and time populated in the Start Date field of the Session. | ||||||||||||||||||||||||||||
Status |
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Un-enrollment Type |
This column displays either Marked Historic or Self. This will determine if the User un-enrolled themselves or if they were re-enrolled.
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Username |
This column displays the value populated in the User's Profile > Username field. The Username is a name-based identity used to distinguish each User as they are added to the LMS. Also referred to as the User’s Login. |
Roles and Permissions
Please note that your environment may use customized Role(s), Permissions, or a combination of both to regulate access to this report.
Admins must have Generated Reports in their Role, in order to export data to Excel or CSV on any Administration page or Report page.
If you have questions or need assistance, please contact your local System Administrator to review your current permission set.
Required Role Permissions
Keep in mind that you may need to adjust Course level Course Administrator permissions.
Role: Section Access |
Permission(s) Needed |
---|---|
Courses > Instructor-Led Courses |
View or Modify permission |
Courses > Curriculum |
View or Modify permission |
Courses > Course Bundles |
View or Modify permission |
Courses > Online Courses |
View or Modify permission |
Users |
View or Modify permission |
Suggested Role Permissions
Role: Section Access |
Permission(s) Needed |
---|---|
Users > Departments |
View or Modify permission |