Course Evaluations provide Learners with a set of questions that gather their feedback on a Course. They help you identify where a Course is successful and where there are opportunities for improvement, and Absorb LMS offers a wide range of options to customize the questions and how they are delivered. The benefit of Course Evaluations compared to Course Ratings is that you can gather more comprehensive feedback.
Course Evaluations are available on Online Courses and Instructor Led Courses. This guide explains how to set up an evaluation and edit the evaluation questions.
For reporting options, see the Course Evaluation Reports article.
Note: Course Evaluations are not available in Curricula or Course Bundles.
Disabling OR modifying the content of a Course Evaluation after its original enablement deletes the data previously collected, and that data is unavailable in reports going forward.
- Re-enabling the Course Evaluation does not recover lost data.
- A warning message displays if an Admin attempts to disable a Course Evaluation that contains responses.
- Please reach out to your Client Success Manager or Account Manager if you need to recover this data.
A Learner can take an evaluation only once. Any time they reopen it, their previous answers remain and cannot be changed.
Setting Up a Course Evaluation
To configure a Course Evaluation, open the Courses administration page and click an existing Course to edit it, or click Add in the Action menu. In the Attributes section of the Course settings, toggle on Enable Course Evaluation. Once it is enabled, the following options appear:
- Evaluation Required: When enabled, Learners cannot achieve completion in the Course until they submit the evaluation. Until they do, the enrollment shows a Pending Evaluation Required status.
- Evaluation Can Be Taken at Any Time: When enabled, Learners can take the evaluation at any time. When disabled, the evaluation is locked until they complete all other lessons.
- Questions: This is where you edit the questions asked during the evaluation. Set each question's response type to Rating (out of five stars) or Text. Every Course is pre-loaded with your Portal's default evaluation questions (we have pre-filled nine popular questions for you). You can edit, delete, or rearrange questions by dragging and dropping them, and add more at the bottom.
Editing Default Evaluation Questions
To change the default set of questions that populate every new evaluation, go to Portal Settings > Default Evaluation. This page offers a similar set of options to the ones in the Edit Course menu. You need System Admin permissions to access the Portal Settings menu.
Editing these questions lets you create a consistent set tailored to your organization's needs. It also simplifies the Course Evaluation creation process, because you can select Use Default Questions instead of adding individual questions each time.
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