Course Evaluations can be a valuable tool when attempting to determine how effective your lessons are. They can help you determine what parts of your course were a success and what areas need improvement. Absorb LMS offers a wide range of options to customize the evaluations and how they are delivered. In this guide you will learn how to set up an evaluation, change the evaluation questions, and report on the responses your learners have submitted.
Important Note: When Course Evaluations are disabled ("OFF") after they have been active, the evaluation data is deleted and unavailable in reports. Reenabling the evaluation does not automatically recover the information. If you need to recover this data, please create contact your Customer Success Manager or Account Manager.
Setting up a Course Evaluation
Course evaluations can be configured in the MORE tab when editing a course by enabling ENABLE COURSE EVALUATION. Once enabled, you will be presented with the following options:
- EVALUATION REQUIRED: When enabled, users will not achieve completion in the course until they have submitted the evaluation
- EVALUATION CAN BE TAKEN AT ANY TIME: When enabled, users will be able to take the evaluation at any time. When disabled, the evaluation will be locked until all other lessons have been completed
- QUESTIONS: This is where you'll edit the questions to be asked during the evaluation. Each question's response can be set as RATING (out of 5 stars) or TEXT. Every course comes pre-loaded with your default evaluation questions for your portal (which we have also pre-filled for you with 9 popular questions). Questions can be edited, deleted, or re-arranged (drag and drop), and additional questions can be added at the bottom.
If you decide you want to change the default set of questions populated in every new evaluation, system admins can access these in PORTAL SETTINGS > DEFAULT EVALUATION. In here you will have a similar set of options to the ones in your course evaluation.
Course Evaluation Report
Once your learners have begun progressing through their courses and submitting evaluations, you'll want to report back on their responses. The REPORTS > COURSE EVALUATIONS report will allow you to select the course containing your evaluation and will display each question along with the number of responses and average rating.
You can also select each question and zero in on every user's individual response to that question. Simply select a question from the report and click VIEW EVALUATION ANSWERS.
Please Note: Answer data for historical enrollments will not appear in the View Evaluation Answers report. The report will instead appear without any data as it will only display results for current enrollments.
In this same report, you can select VIEW EVALUATION LEARNER FEEDBACK to view all the responses from a particular learner.
Please note: Evaluations can only be taken once by a learner. Any time the evaluation is opened again by the user, their previous answer(s) will remain, and they will not be able to change them.