This article contains information applicable to the refreshed Admin Experience (AE) and previous versions of the Absorb LMS product.

A Certificate allows the User to view and print a document displaying the Course Completion details. The Certificate will be displayed to the User in their transcript or Course Details. You can have one (1) Default Certificate uploaded in the Portal Settings > Defaults > Default Certificate URL field, or you can upload different Certificates directly into the Course,  Edit Courses > Completion > Certificate.  

Absorb LMS uses the Portable Document Format (PDF) for its certificates. To configure your Certificate, you will need Adobe Acrobat or another PDF form editor. During implementation, the Absorb Design Team can create your Certificate(s) for you. Outside implementation, the Design Team can assist in making minor changes to the designed certificates should you need them.


How to Create a Custom Certificate with Dynamic Fields

  1. You will start with creating your certificate's design and layout. You can create the initial design in various programs (Word, PowerPoint, Publisher, etc.) as long as the size remains 8.5 x 11 inches (215.9 mm x 279.4 mm). Be sure to leave room for the dynamic fields populated by the LMS (i.e., course name, learner name, etc.). 

  2. Save your certificate design as a PDF.

  3. To add the dynamic fields, open your new PDF in Adobe Acrobat PDF writer. 

  4. From the Files menu, select Create Form. You will then land on the Prepared Form tool to add your dynamic fields.

  5. Copy the dynamic field name from the left column within the Absorb Custom Certificates Client Info.pdf (use the Crtl + C option on your keyboard as a best practice). 

    • Select Add a Text Field from the Prepare Form menu. You will be presented with a new blue text box on your PDF. Place this text box in the section of your Certificate the field will need to display. A popup modal will display within the new Text Field, allowing you to paste the dynamic field you have already copied into the Field Name (use the CRTL + V option on your keyboard as a best practice). 

      Continue adding as many fields as needed on your certificate.

  6. Select Close to get out of the Prepared Form and then Save your PDF. You can now use this PDF as your Certificate in your LMS. 

Important Field Information

Custom Fields

Absorb LMS allows you to configure certificates with custom user fields to populate with custom user data. The data in these fields can also be passed to your PDF certificate using the following form field:


Where the dynamic field FieldNameNoSpaces is located will populate with the name entered into Portal Settings > Custom Field (with the spaces within the Custom Field name stripped out of the form field).


  • If changes are made in the LMS to that custom field name, your certificates will need to be updated to reflect them.
  • All capital letter formatting must be respected (if any) for the field to be mapped correctly.
  • Currently, the LMS does not support customizing the fonts of dynamic fields in PDF certificates. If the LMS does not recognize a font or font character, it will add substitution fonts, such as Arial.

Date Format

Please note that the date format that appears on certificates will match the format determined in Portal Settings > Defaults in the Report Date Format field. You can select from YYYY-MM-DD, DD/MM/YYYY, or MM/DD/YYYY from the drop-down. This will also update the date format within your reports, so please be sure you are comfortable with your changes prior to saving the new format.


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