Why was a User Re-Enrolled in a Course?

If you select Enroll while Learners are selected in the Course Activity Report for a Course they are already enrolled in, the LMS treats the action as a re-enrollment.

In this case, each Learner’s previously active enrollment is moved to their Enrollment History with its current status (for example, Completed or Not Completed). The new enrollment becomes the active enrollment for the course.

If you delete the enrollments for the Learners you selected, their active enrollment is removed from the LMS. That enrollment is not retained in the Learner’s Enrollment History, the Enrollments column in the report will not include it, and the Learner is removed from the Course.

The Learner can still re-enroll if the Course allows re-enrollment. Otherwise, they cannot access the training again until you allow re-enrollment.

You can configure the Post-Enrollments feature at the Course level to re-enroll a Learner after a specified period of time.