Why does my Learner have Conflicting Course and Lesson Progress?

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Applies to: Starter, Pro, Plus, & Enterprise Plans

The Learner Progress Report is sensitive to any manual changes you are capable of making to the completion status of a Course. For example, if you go into a Learner's Course and mark them as having completed the Course, but do not also mark each of their individual Lessons (in the Lesson Activity portion of that Course) as being complete as well, then Absorb will calculate their Progress(%) of not having completed any of their Lessons, as a zero.

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