Absorb's E-Commerce feature allows Admins to create Coupons. Coupons can be customized to provide discounts based on either a percentage or monetary reduction in cost, expire at a specific date, limit the number of times Learners can apply them to a purchase, or automatically assign a new Learner to a specific Department once their discounted purchase is complete. For information on configuring the broader E-Commerce module, see Configuring E-Commerce.

Coupon Report

The Coupon Report is the starting point for the Coupons tool. From this report, Admins can create a new Coupon, work on an existing Coupon, or run a customized Coupon report. The report can be filtered and configured to display any of the following columns.

* Columns included in the default report view.

Add a Coupon

Admins can create a new Coupon directly in the Admin Experience from the Coupons Report. 

To add a Coupon, access the Admin Experience and follow the steps below:

1. Click on the E-Commerce tile in the left-hand menu.
   
    
2. Select Coupons from the E-Commerce menu.
   
    
3. On the Coupons Report, click Add in the Actions menu.
   
    
4. Fill Coupon form. Note that any required fields must be completed to create the Coupon.
   
    
5. Click Save. 
   

Coupon Fields

The General tab contains the fields required to create a Coupon. The table below describes each available field.

Field Name	Image	Description
Name		The name the Coupon will display wherever it appears in the LMS (mandatory). This field is not visible in the Learner Experience and is used for Admin identification purposes only.
Description		An explanation for the Coupon as written by the Admin. This field can capture any details the Admin wishes to preserve, such as the purpose of the Coupon or an explanation of how it was configured. This information is also not shown in the Learner Experience and is used for Admin identification purposes only.
Code		The alphanumeric phrase entered by the Learner during their LMS purchase to obtain the offered discount (mandatory). Admins can assign their own code to make it easy to remember and share (e.g., "SeptemberSavings"), or click the Generate button to have the LMS automatically create an eight-character random code (e.g., "z134679b") that is not easy for unauthorized Learners to guess.
Type		The discount mechanism the Coupon will apply. Select Currency to deduct a fixed monetary amount from the purchase price, or select Percentage (the default) to deduct a proportion of the purchase price. If an Admin creates a discount larger than the purchase price of the LMS item, no refund is provided to the Learner and the item is offered at no cost.
Discount		The numerical value of the discount applied by the Coupon, based on the Type selected in the previous field. If no value is entered, the amount defaults to "0" and no discount is applied when a Learner uses the Coupon.
Expiry Date		The final day the Coupon can be applied to a Learner's purchase. The cutoff time is 12:00 AM UTC on the date entered in this field. If no value is entered, the discount is available indefinitely.
Single Use Per Learner		When set to No, the Coupon is applied to as many seats purchased in a multi-seat purchase, up to the configured Max Uses value. When set to Yes, the Coupon cannot be applied to a multi-seat purchase. If the Coupon applies to multiple courses, one Learner can still purchase one seat in more than one of those Courses — this is not considered a multi-seat purchase.
Max Uses		The total number of times Learners can apply the Coupon to obtain a discount. If no value is entered, the Coupon can be redeemed an unlimited number of times.
Department		The Department (previously created by the Admin) that any new Learner redeeming the Coupon is automatically assigned to once they complete their purchase. This is an organizing tool that allows Admins to direct new Learners into a specific Department without manually assigning each one. Existing Learners already assigned to a Department are not affected. If no selection is made, new Learners using the Coupon are not assigned to a Department.
Select Courses		The LMS inventory items the Coupon discount applies to. Admins can select any number of items from their inventory — Courses, Course Bundles, or Curricula.
Select Extensions		In addition to Courses, Coupons can also be scoped to Course Extensions. Admins can select any number of eligible extensions from their inventory to include in the discount. For more information, see the Course Extensions article.

Using Different Coupon Types with Courses and Extensions

The behavior of a Coupon varies depending on whether it is configured as a Currency or Percentage type. The table below summarizes how each type is applied at checkout.

Add Coupon Actions

The following actions are available when creating a new Coupon.

Action	Button	Description
Add		Opens the Coupon workspace where a new Coupon can be created. This action is only available on the Coupons Report.
Save		Saves the new Coupon and returns to the Coupon Report page, where the newly created Coupon is displayed with others in alphabetical order.
Cancel		Cancels the new Coupon without saving (the Admin is prompted to confirm) and returns to the Coupon Report page.

Edit a Coupon

Existing Coupons can be modified from the Coupon Report page. Once changes are saved, Admins can filter the report based on the Coupons in the LMS.

Edit Coupon Actions

The following actions are available when working with a previously saved Coupon. The Save and Cancel actions are available after a Coupon has been reopened for editing.

Action	Button	Description
Edit Coupon		Reopens the Coupon workspace where any selected Coupon from the report can be updated and saved.
Duplicate Coupon		Creates a copy of the selected Coupon. The duplicate Coupon is opened in the Coupon workspace with the name of the original copy and "- Copy" added to the title. The Coupon Code must be manually generated by the Admin for the new Coupon. This action is only available for a single Coupon. Bulk duplication is not supported.
Delete Coupon(s)		Permanently removes any selected Coupon(s) from the LMS (the Admin is prompted to confirm). Deleted Coupons cannot be recovered.
Deselect		Clears any Coupon selection(s) made in the Coupon Report.
Save		Saves any changes made to the existing Coupon and returns to the Coupon Report page.
Cancel		Cancels any changes made to the existing Coupon, reverts to the last saved version (the Admin is prompted to confirm), and returns to the Coupon Report page.