Applies to: Pro, Plus, & Enterprise Plans
Absorb's E-Commerce module also provides Admins with a Coupons tool. With it Admins can provide financial incentives to their Learner audience in purchasing select items in their LMS inventory, by reducing the overall price.
Coupons can be customized in several ways in order to: provide discounts on the basis of either a percentage or monetary-based reduction in cost; expire at a certain date; limit the number of times it can be applied by Learners to an LMS sale; and/or, even automatically assign a new Learner to a specific Department as soon as their discounted purchase is complete.
This tool allows the Admin to directly encourage Learners to purchase a Course, Course Bundle and/or a Curriculum that has been made available for sale in the LMS. By placing strategic limits on the bargain offered, discount period, total number of Learner purchases and the LMS item(s) on sale the Admin has available to them a very flexible and effective form of sales incentive.
Coupons can be added to Absorb by using the FAQ workspace and the following tabs.
The General Tab is used by the Admin to enter the information required in order to create a Coupon.
|Name||This is what the Coupon will be named wherever it appears in the LMS (mandatory). It is not shown in the Learner Interface and is used for Admin identification purposes only.|
|Description||This is the explanation for the Coupon, as written by the Admin and can be used to capture whatever details the Admin wishes to preserve (e.g. the purpose of the Coupon, an explanation on how it was configured, etc). This information is also not shown in the Learner Interface and is again used for Admin identification purposes only.|
|Code||This is the alpha-numeric phrase entered by the Learner during their LMS purchase Transactions in order to obtain the offered discount (mandatory). The Admin can choose to assign their own Code so that it is easy to remember and share (e.g. 'SeptemberSavings') or they can choose to have the LMS automatically create one that is a series of eight (8) random numbers and letters (e.g. 'z134679b') by selecting the 'Generate' button, so it is not easy for unauthorized Learners to guess.|
This is the discount mechanism that will be applied by the Coupon. It can either be based on 'Currency' where an fixed monetary amount is deducted from the purchase price or it can be based on 'Percentage' (the default setting) where a proportion of the purchase price will be deducted instead. In the event that a Coupon is created by an Admin which provides a discount greater than the purchase price of the actual LMS item(s), no refund will be provided to the Learner and the item(s) will be offered at no cost instead.
|Discount||This is the numerical value of the discount that will be deducted by the Coupon based on the Type of reduction chosen in the previous field. If the Admin does not enter a value in this field then the amount will automatically be recorded as '0' and no discount will be applied when a Learner uses the Coupon.|
|Expires||This is the final day that the Coupon can be applied to a Learner's purchase of the discounted LMS item(s), with the cutoff time being 12:00 AM UTC on the date listed in this field. If the Admin does not enter a value in this field then the discount will be available indefinitely.|
|Max Uses||This amount represents the most number of times that the Coupon can be applied by Learners to obtain a discount. If the Admin does not enter a value in this field then the offer will be redeemable by Learners an unlimited number of times.|
|Department||This is the classification unit (previously created by the Admin) that any new Learner redeeming the Coupon will be automatically assigned to, once they complete their purchase of the discounted LMS item(s). This option is provided as an organizing tool so that Admins can direct new Learner audiences into a specific Department, without the Admin having to assign that particular designation to each individual member manually. Existing Learners that have already been assigned to a Department will not be affected by any selection made here. Finally, if no choice is made here then any new Learner using the Coupon will not be assigned to a Department at all.|
|Courses||This is the LMS inventory item(s) that the Coupon's deduction will be applied to. The Admin can select any type / number of items in their inventory that they wish to discount - Courses, Course Bundles or Curricula.|
When creating a new Coupon the Actions available for use by the Admin are:
|Add Coupon||This button will launch the Coupon workspace where the new Coupon can be created.|
|Save||This button will save the new Coupon and return back to the Coupon Report page where the newly created Coupon will be displayed with the others in alphabetical order.|
|Cancel||This button will cancel the newly created Coupon without saving it in the LMS (which the Admin will be prompted to confirm) and return the Admin back to the Coupon Report page.|
Coupons can also be modified in Absorb using the same FAQ resources.
When working with a previously saved Coupon the Actions available for use by the Admin are:
|Edit Coupon||This button will relaunch the Coupon workspace where any selected Coupon from the Report can be updated and re-saved.|
|Delete Coupon(s)||This button will erase any Coupon(s) selected from the Coupon Report (which the Admin will be prompted to confirm). Any Coupon(s) deleted here is permanently removed from the LMS and cannot be recovered.|
|Deselect||This button will clear any Coupon selection(s) made by the Admin in the Coupon Report.|
|Save*||This button will save any changes made to the existing Coupon and return the Admin back to the Coupon Report page.|
|Cancel*||This button will cancel any changes made to the existing Coupon, revert back to the last saved version (which the Admin will be prompted to confirm), and then return the Admin back to the Coupon Report page.|
Once the existing Coupon is re-saved the Admin can decide to run a filtered report based on the group of Coupons residing in the LMS.
Absorb's Coupon tool will launch using the standard Report layout as its starting point where an Admin can: create a new Coupon; work on an existing Coupon; and/or, run a custom Coupon Report.
The basic Coupon Report can be customized to provide data on any of the following parameters:
|Code§||Refer to the definition in the General Tab above.|
|Date Added||This column displays the date the Coupon was first created and saved to the LMS.|
|Date Edited||This column displays the date the Coupon was last updated and re-saved to the LMS.|
|Department§||Refer to the definition in the General Tab above.|
|Discount§||Refer to the definition in the General Tab above. When displayed in the report this field will combine both the Type and Discount information into a single entry.|
|Expiration Date§||This column displays the date the Admin chose in the Expires field in the General Tab above.|
|ID||This column displays the unique identifier generated by Absorb to distinguish this Coupon from others contained in the Admin's LMS.|
|Max Uses§||This column displays the total number of times that the Coupon can be successfully applied by Learners on their purchase of the discounted item(s).|
|Name§||Refer to the definition in the General Tab above.|
|Times Used§||This column displays the total number of Transactions in which the Coupon has been successfully applied by a Learner while making their purchase of the discounted item(s).|
|Uses Left||This column displays the total number of Transactions remaining in which the Coupon can be successfully applied by a Learner while making their purchase of the discounted item(s).|