Absorb's E-Commerce module also provides Admins with a Coupons tool. With it Admins can provide financial incentives to their Learner audience in purchasing select items in their LMS inventory, by reducing the overall price.
Coupons can be customized in several ways to: provide discounts based on either a percentage or monetary-based reduction in cost; expire at a specific date; limit the number of times Learners can apply it to an LMS sale; and/or, even automatically assign a new Learner to a specific Department as soon as their discounted purchase is complete.
This tool allows the Admin to directly encourage Learners to purchase a Course, Course Bundle, and/or a Curriculum that has been made available for sale in the LMS. By placing strategic limits on the bargain offered, discount period, the total number of Learner purchases, and the LMS item(s) on sale, the Admin has a very flexible and effective sales incentive available to them.
Coupons can be added to Absorb using the FAQ workspace and the following tabs.
The Admin uses the General Tab to enter the information required to create a Coupon.
|Name||This is what the Coupon will be named wherever it appears in the LMS (mandatory). It is not shown in the Learner Interface and is used for Admin identification purposes only.|
|Description||This is the explanation for the Coupon, as written by the Admin and can be used to capture whatever details the Admin wishes to preserve (e.g. the purpose of the Coupon, an explanation on how it was configured, etc). This information is also not shown in the Learner Interface and is again used for Admin identification purposes only.|
This is the alpha-numeric phrase entered by the Learner during their LMS purchase Transactions to obtain the offered discount (mandatory).
The Admin can choose to assign their own Code so that it is easy to remember and share (e.g. 'SeptemberSavings') or they can choose to have the LMS automatically create one that is a series of eight (8) random numbers and letters (e.g. 'z134679b') by selecting the 'Generate' button, so it is not easy for unauthorized Learners to guess.
|Type||This is the discount mechanism that the Coupon will apply. It can either be based on 'Currency,' where a fixed monetary amount is deducted from the purchase price, or it can be found on 'Percentage' (the default setting), where a proportion of the purchase price will be deducted instead. If an Admin creates a discount more significant than the purchase price of the actual LMS item(s), no refund will be provided to the Learner. The item(s) will be offered at no cost.|
|Discount||This is the numerical value of the discount that will be deducted by the Coupon based on the Type of reduction chosen in the previous field. If the Admin does not enter a value in this field, the amount will automatically be recorded as '0', and no discount will be applied when a Learner uses the Coupon.|
|Expires||This is the final day that the Coupon can be applied to a Learner's purchase of the discounted LMS item(s), with the cutoff time being 12:00 AM UTC on the date listed in this field. The discount will be available indefinitely if the Admin does not enter a value in this field.|
|Single User Per User||
If this toggle button is set to NO, then, during a multi-seat purchase, the coupon would be applied to as many seats purchased up to the set Max Uses value.
If this toggle button is set to YES, this coupon cannot be applied to a multi-seat purchase. If the coupon is set to apply to multiple courses, then one learner can purchase one seat in more than one of these classes even if this toggle is on as this is not considered a multi-seat purchase.
|Max Uses||This amount represents the number of times learners can apply the Coupon to obtain a discount. If the Admin does not enter a value in this field, then the offer will be redeemable by Learners an unlimited number of times.|
|Department||This is the classification unit (previously created by the Admin) that any new Learner redeeming the Coupon will be automatically assigned to once they complete their purchase of the discounted LMS item(s). This option is an organizing tool so that Admins can direct new Learner audiences into a specific Department without the Admin having to assign that designation to each member manually. Existing Learners that have already been assigned to a Department will not be affected by any selection made here. Finally, if no choice is made here, any new Learner using the Coupon will not be assigned to a Department.|
|Courses||This is the LMS inventory item(s) to the Coupon's deduction that will be applied. The Admin can select any type/number of items in their inventory that they wish to discount - Courses, Course Bundles, or Curricula.|
|Extensions||This is the LMS inventory item(s) to the Coupon's deduction that will be applied. The Admin can select any type/number of items in their inventory that they wish to discount – In addition to Courses, Coupons can be scoped to Course Extensions as well.|
Using different Coupon Types with Courses and Extensions:
|Currency Type Coupons||
When a ‘Currency’ Coupon is used, it will apply to the entire cart. If any of the Courses in the Shopping Cart are eligible for the coupon, the full value of the coupon will be applied to the entire cart, even if that exceeds the Cost of the Course in scope for the Coupon.
If two or more Courses in the Shopping cart are eligible for a 'Currency' Coupon, the Coupon will only be applied once to the entire cart and not once per eligible course.
|Percentage Type Coupons||When a ‘Percentage’ Coupon is used, it will apply to all the items eligible for the Coupon. If two Courses or Extensions are eligible and both appear in the cart, the Coupon will be applied to both Courses or Extensions.|
When creating a new Coupon the Actions available for use by the Admin are:
|Add Coupon||This button will launch the Coupon workspace where the new Coupon can be created.|
|Save||This button will save the new Coupon and return to the Coupon Report page, where the newly created Coupon will be displayed with the others in alphabetical order.|
|Cancel||This button will cancel the newly created Coupon without saving it in the LMS (which the Admin will be prompted to confirm) and return the Admin to the Coupon Report page.|
Coupons can also be modified in Absorb using the same FAQ resources. Once the current Coupon is re-saved, the Admin can run a filtered report based on the group of Coupons residing in the LMS.
When working with a previously saved Coupon, the Actions available for use by the Admin are:
|Edit Coupon||This button will relaunch the Coupon workspace where any selected Coupon from the Report can be updated and re-saved.|
|Delete Coupon(s)||This button will erase any Coupon(s) selected from the Coupon Report (which the Admin will be prompted to confirm). Any Coupon(s) deleted here is permanently removed from the LMS and cannot be recovered.|
|Deselect||This button will clear any Coupon selection(s) made by the Admin in the Coupon Report.|
|Save*||This button will save any changes made to the existing Coupon and return the Admin back to the Coupon Report page.|
|Cancel*||This button will cancel any changes made to the existing Coupon, revert back to the last saved version (which the Admin will be prompted to confirm), and then return the Admin back to the Coupon Report page.|
Absorb's Coupon tool will launch using the standard Report layout as its starting point where an Admin can:
- create a new Coupon
- work on an existing Coupon
- and/or, run a custom Coupon Report
The basic Coupon Report can be customized to provide data on any of the following parameters:
|Code§||Refer to the definition in the General Tab above.|
|Date Added||This column displays the date the Coupon was first created and saved to the LMS.|
|Date Edited||This column displays the date the Coupon was last updated and re-saved to the LMS.|
|Department§||Refer to the definition in the General Tab above.|
|Discount§||Refer to the definition in the General Tab above. When displayed in the report this field will combine both the Type and Discount information into a single entry.|
|Expiration Date§||This column displays the date the Admin chose in the Expires field in the General Tab above.|
|ID||This column displays the unique identifier generated by Absorb to distinguish this Coupon from others contained in the Admin's LMS.|
|Max Uses§||This column displays the total number of times that Learners can successfully apply the Coupon on their purchase of the discounted item(s).|
|Name§||Refer to the definition in the General Tab above.|
|Times Used§||This column displays the total number of Transactions in which the Coupon has been successfully applied by a Learner while purchasing the discounted item(s).|
|Uses Left||This column displays the total number of Transactions remaining in which the Coupon can be successfully applied by a Learner while making their purchase of the discounted item(s).|