Please note this announcement is only relevant to Absorb 5 clients using the US Absorb environment.
On Thursday July 14, 2016 Absorb LMS will be adding an additional web server node to its Amazon Web Services’ cloud compute infrastructure. With the addition of this web server node, Absorb LMS will begin to utilize an additional IP Address for its LMS operations.
To prepare for this change, clients that have explicit whitelisting rules for their Custom SMTP Servers, External Payment Gateways, and/or LDAP/LDAPS Authentication will have to add this additional IP Address to their whitelist rules. This new IP address is 18.104.22.168.
The following seven (7) IP Addresses will be utilized by Absorb LMS, and must be allowed/whitelisted on the client side:
- 22.214.171.124 (New IP to Whitelist)
If you have any questions or concerns please contact support for further assistance.