When a Learner completes a Course in the LMS they may earn a Course Credit. A Course Credit can be tracked by an Administrator via the Credits Report. It is also possible to create and manage different types of Credits. This article explains how to add a Credit to a Course.
Managing Credit Types
Prior to adding a Course Credit to any course, we recommend confirming the Credit Types in the Portal will suit your use-case. The following steps outline how to access the Credit Report and Manage Credit Types:
Access the Admin Experience and click the Report button from the left-hand side menu. This will expand the Reports Menu.
From the Reports Menu click Credits. This will open the Credits Report.
The Credits Report displays a list of Learners and the Credits they have earned, based on Course. In the Actions Menu on the right-hand side of the page, click Manage Credit Types. The Credit Types report will open.
On the Credit Types report, click the Add Credit Type from the Actions menu on the right-hand side of the page. By default, there is only one Credit Type available on the report (General).
Enter a Name for the new Credit Type. This field is required.
- If you select and edit a Credit Type you will only be able to change the Name, the same as above.
- Click Save.
You can also select an existing Credit Type and either Edit or Delete it using the options in the Actions menu. Note that the default Credit Type General cannot be deleted.
Awarding a Credit for Course Completion
Admins can configure a Course to award Credit upon completion in the Course Settings. The Credits section is found in the Completion section in the Course Settings:
In the Admin Experience, open a Course to add Credits to. The following steps will walk through how to award one General Course Credit and one Variable Course Credit upon completion of the Course:
Under the Credits section, click the Add Credit button. A new Course Credit will appear.
Click the drop-down menu under Credit Type and select the Credit Type.
Enter a number in the Amount Awarded field. You can enter either whole numbers or decimal values (ex. 1.5). The default value is 0. If no Variable Credit Rules are configured on the Course, this is the number of Course Credits the Learner will receive upon completing the Course. If the Learner does match a Variable Credit Rule, that rule's own Amount Awarded is used instead. We'll configure Variable Credit Rules in the next steps.
Underneath Variable Credit Rules, click the Add Rule button. The Variable Credit Rules setting will expand.
The first field under the Variable Credit Rule is a drop-down menu containing different qualifiers. Click the drop-down to open it and select the qualifier you would like to apply to this Variable Credit Rule. For this example we will use Country.
Click the next drop-down to the right. This menu contains a list of logical operators you can choose from to specify which conditions must be met for this rule to apply. For this example we will implement the rule [Equals = Canada].
Enter a number in the Amount Awarded field. You can enter either whole numbers or decimal values (ex. 1.5). The default value is 0. If the conditions for this Variable Credit Rule are met by a Learner (see Distribution Behavior below), this value will be the number of Course Credits awarded to them, in place of, not in addition to, the base Amount Awarded or any other Variable Credit Rule.
You can click Refine Rule to add further conditions to the rule. These will be applied using the AND operator alongside a new qualifier for this Variable Credit Rule. This is optional, but may suit your use-case. As an example we will include Date Hired:
Select an option for Distribution Behavior. This setting only applies when a Learner qualifies for more than one Variable Credit Rule at once. It determines which single rule's Amount Awarded the Learner actually receives. Credit amounts are never combined or added together; the Learner always receives exactly one Credit value.
- Maximum: Of all the Variable Credit Rules the Learner qualifies for, they will receive the largest single Amount Awarded among those matching rules.
- Minimum: Of all the Variable Credit Rules the Learner qualifies for, they will receive the smallest single Amount Awarded among those matching rules. This still depends on which Variable Credit Rules the Learner matches; it does not fall back to the base Course Credit Amount Awarded.
If only one Variable Credit Rule is configured, or the Learner only qualifies for one rule, this setting has no effect. That rule's Amount Awarded is used regardless of which Distribution Behavior option is selected.
If Variable Credit Rules are configured on a Course and a Learner does not qualify for any of them upon completion, no Credit is awarded. The base Course Credit Amount Awarded is not used as a fallback in that case. If you want every Learner to receive a Credit, add a catch-all Variable Credit Rule that all Learners will match, or avoid Variable Credit Rules and use only the base Amount Awarded.
Once you have configured Credits, don't forget to Publish the Course.
A Credit is awarded only once per Learner per enrollment, at the time the Course is completed. Completing the Course again will not re-award or update the credit value. If an Administrator has manually entered a credit value directly on a Learner's enrollment, that value is preserved and will not be recalculated or overwritten.
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