Client Awareness: WebEx API Communication Change

WebEx has recently notified Absorb of an API communication change related to ILC Session data. This change is designed to promote improved communication security between WebEx and Absorb, reducing the risk of exposing sensitive data.

Absorb will be implementing the changes to the underlying API calls in the LMS 5.117.3 patch release. Please see our Announcements page for details on the patch release timing specific to your region.

 

Impact

There are no expected service interruptions to the Absorb Webex virtual meeting integration or Absorb LMS platform as part of this update.

 

Next Steps

Following the release, should you see unexpected behavior with the Webex virtual meeting integration, please contact Absorb support at your earliest convenience.

 


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