Client Awareness: RESOLVED: Access Issues upon Login/Grey Screen Presented. Mainly US & Canada Impacted


This morning 28th May 2024 there was an issue upon trying to access portals affecting all LMS users.

When entering login credentials, or accessing via SSO - A Grey Screen was presented, and users couldn't access the UI. Not all clients were affected.



Administrators & Learners were affected


Action Required

No action required at this time. The issue has now been resolved.


Next Steps

This issue has now been resolved. This announcement is for your awareness. No action required at this time.

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