Simple Mail Transfer Protocol (SMTP) is the standard protocol for email communication across the internet. It’s a major part of the email delivery process as it acts as a guide for mail servers to send, receive, and relay emails among senders and recipients. By default when an email is generated by Absorb LMS, it is generated alongside our SMTP servers and will be distributed by the noreply@myabsorb.com email address.

Custom SMTP refers to using an alternate mail server to distribute email from a Portal. This means that email generated by the Portal will be distributed via an email server/address that you configure and manage. In most cases, this is an SMTP server system you manage and maintain.

To access your Custom SMTP settings, follow these steps:

1. Access the Admin Experience as a System Administrator.
2. Open the Account Menu.
   
3. Click Portal Settings.
   
4. On the right-hand side of the Edit Client page, click Edit Custom SMTP Configuration.
   

More Information

Additional articles related to Custom SMTP are available below:

• Custom SMTP Configuration
• Best Practices for Email Deliverability