[Resolved] Client Awareness: Absorb Academy Inaccessible US, CA, EU, AU

10/16 13:20 MDT Update

Absorb Academy service has been restored., and admins should now be able to accessible without issue. 

 

Summary

Absorb Academy is currently inaccessible as of this morning, the 16th of October 2024.

We are investigating the root cause and will update this announcement as the investigation progresses.

 

Impact

Absorb Academy is loading into an HTML Stylesheet upon attempt to access for clients.

 

Action Required

No action is required at this time. To keep up to date on changes, please follow this announcement.

 

Next Steps

We are committed to resolving this matter promptly and ensuring a seamless LMS experience for all our affected clients. Your understanding and patience are greatly appreciated as we work towards a solution. 

Further updates will be added to this announcement as they become available to us. Please "Follow" this announcement to be notified when updates are posted. 

 

Original Announcement Date: 16th October, 2024 at approximately 13:14 MDT

 


 

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  • UPDATE: This incident has been resolved.

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