This article details the expected functionality of a portion of the refreshed Absorb LMS Admin Experience (AE). Click here to learn more about this free upgrade available to you.

Overview

System Administrators in Absorb have the ability to change certain settings at a portal wide level.  To access these settings, go to your Admin dashboard.  Then select the Settings icon (icon.png) at the upper right side of your screen to view and select the Portal Settings option.  

portal_settings.png

 

The following are the settings available to System Admins through Portal Settings: 

 

Info Tab

This tab includes information regarding your organization and various features and integrations that are available for your Portal.

Info Tab Details
Feature Name Description

Main Contact Information

The first section of fields in the Info Tab are information regarding your LMS portal. These fields are primarily used in Message Templates that include information to Learners such as your organizations name and email address.

Note: The Bcc Email Address field denotes an email address that will be added as Bcc for every single email sent from your LMS to Users. This can be useful for auditing purposes. It is recommended to create a general email address for this rather than assigning the email address of a person in your organization because the number of emails generated daily can be quite high.

Enable Content Libraries Pre-made Courses and content are available for to your LMS. Please contact your Client Success Manager or Account Manager for more information.
Enable Custom SMTP

Simple Mail Transfer Protocol (SMTP) is an application that is used to send, receive, and relay outgoing emails between senders and receivers. When an email is sent, it's transferred over the internet from one server to another using SMTP.

The primary reason for using custom SMTP is to use your own email address (i.e. training@mycompany.com) for all of the LMS emails in order to provide a more immersive experience for your learners. Using your own email domain will also ensure that emails from the LMS don't get blocked by spam filters and/or firewalls.

For more information on this feature, please visit the Custom SMTP article.

Enable Google Calendar Session Emails This toggle enables the ability for ILC Session Enrollment emails to include links which provide Google Calendar invitations.
Virtual Classroom Integrations

These toggles allow you to enable turn-key integrations for Zoom WebEx, and Microsoft Teams.

For more information on these features, please visit their respective guide articles. 

Enable Mobile App

The Absorb Learn App allows Learners to access the Learner Experience through their iOS and Android mobile devices, including phones, iPads and tablets. The branding of the Absorb Learn Mobile App will appear consistent with the Web Learner Experience. Learners will be able to sign in through the Service Provider Initiated SAML SSO settings that have been configured in the Portal Settings of the LMS or by entering the LMS URL and their Username and Password.

For more information on this feature, please visit the Absorb Learn Mobile article.

Google Analytics Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Enter your Google Analytics ID to track visits to your LMS.
Enable Learner Idle Timeout Settings

This toggle enables the ability to set a timeout to automatically log out a learner after a period of inactivity.

Additionally, there is an option setting to include a 5 digit randomly generated number within the timeout modal that the learner must enter to extend their session.

Enable Google Tag Manager

Google Tag Manager is a tag management system (TMS) that allows you to quickly and easily update measurement codes and related code fragments collectively known as tags on your website or mobile app.

Toggling this ON will enable the ability to add Google Tag Manager.

Enable Course Recommendation If this toggle is ON, the LMS will recommend similar Courses to Learners in the Course Catalog when they have completed a Course. The Courses that are recommended are selected based on several factors such as Tags.
Enable Locked Departments for Courses

The Locked Departments feature will "lock" a Course to a specific Department. This means that:

  • Only the Department Admin for the selected Department can see this Course. This includes visibility in Reporting, and the Locked Course will only appear in the Reports for those Admin with access
  • Only the Learners in the selected Department can enroll into this Course, regardless of Enrollment Availability Rules
  • Admin and Learners who belong to other Departments will not be aware of the existence of Courses that have been "locked"

This feature is ideal for Clients who work with other organizations and need to ensure that Courses are made visible only to the Admin or Learners of specific organizations.

Note: System Admin can see all Courses, regardless of the Locked Department feature.

Enable Auto Tagging If this toggle is ON, the LMS will automatically add Tags to Courses based on Course content.
Enable Microsoft Teams Integration

Enable the Microsoft Teams chat integration.

Note: This is separate from the Teams meeting integration noted above in "Virtual Classroom Integrations" in this table. 

 

 

 

Users Tab

This tab contains features related to Learners such as the ability to message each other and their access to the Learner Experience.

Users Tab Details
Feature Name Description
Force New Learner Password Change Enabling this toggle will force Learners to change their Password on first login.
On Login Course

This feature requires all Learners complete the specified Course before accessing the rest of their Learner Experience.

Note: Availability rules associated with the selected course will be ignored.

New Users Are Required To Validate Their Email Learners who sign up using an enrollment key are unable to login until they validate their email address. Turning this on allows Admins the option to also turn on Email Allowlist which only users with email addresses with the specific domains will be allowed login 
User Warning Message This feature allows you to display a warning message to Learners and include a specific URL. The messaging for this can be configured within the Translations report.
Learner Social Profile

This feature will allow your Learners to be able to view a version of the profile of other Learners from links available in Leaderboards and Course Comments.

You can configure which Profile Fields are visible in the Learner Social Profile by navigating to Manage Templates > Settings > Profile.   

User Conversations

This feature will allow your Learners to message each other within the Learner Interface. Admins and Instructors that are also Learners will also be able to use this feature.

Learners will have access to message others Course Comments and Leaderboards. If the Learner Social Profile toggle is also enabled, then Learners will also be able to message others through their Profile.

Note:

  • Messages sent by Learners are private and cannot be moderated.
  • All messages are limited to 2,000 characters. The Learner will see a countdown of how many characters are remaining. 
Learner Un-enrollment This feature allows Learners to unenroll themselves from Courses.

 

User Profile Tab

This tab is used to identify the visibility of User Profile Fields. Username, First Name, and Last Name are the only required fields, and the rest of the fields can be customized as needed for your organization.

User Profile Tab Details

The following visibility options are available:

Optional: Editable and visible but not required
Required: Must be included for all users
Hidden: Ability to store values not visible to the user
Read Only: Visible but not editable
 

Tip:

Enrollment Keys override the settings in the User Profile tab, so you can create an Enrollment Key if you need to collect specific Profile data from one group of Learners that isn't necessary to collect from everyone.

 

Custom Fields Tab

This tab is used to create and manage Custom User Fields.

Custom Fields Tab Details

These fields are included in User Profile Data related Reports and are used in many places in the LMS such as Course Availability Rules and Automatic Groups. When creating a Custom Field, you will add the Field Name, Type, and visibility.

The following visibility options are available:

Optional: Editable and visible but not required
Required: Must be included for all users
Hidden: Ability to store values not visible to the user
Read Only: Visible but not editable
 
The following maximum number of Custom Fields is as follows:
Up to 30 Text fields
Up to 5 True/False fields
Up to 5 Number or Decimal fields
Up to 5 Date fields or Date & Time fields
 
Note: If a Custom Field is being used in any User's Profile, that Custom Field cannot be deleted. It can be edited. If you attempt to delete a Custom Field which is currently in use, a warning will appear that identifies where the Custom Field is currently being used:
cant delete custom fields.PNG

 

 

Default Evaluation Tab

This tab allows you to set Default Evaluation questions for Course Evaluations. These are the default questions that are generated with you enable Course Evaluations at the Course-level and the questions can be edited per Course as needed.

 

Defaults Tab

This tab contains various options for the Portal-wide defaults such as Language and Time zone.

Defaults Tab Details
Field/Feature Name Description
Default Language The Language the your LMS will display in if a User does not have a specific Language defined in their User Profile. Please look at the tables immediately following this one for a list of available languages.
Available Languages The Languages that Users are able to select for their view of the LMS and that Admin can select from when updating a User Profile. Please look at the tables immediately following this one for a list of available languages.
Tooltips

The Tooltips feature is present throughout the Admin Interface and offers links to relevant Knowledge Base articles containing details about the specific administrative page you are on.

This feature is found in the lower right-hand corner of all administrative pages of your LMS portal.

 

Tooltip Language Fallback to English: If a tooltip is not available in a given language English will be displayed rather than no tooltip.

Hide Tooltip Links: Links will be hidden within all Tooltips.

Contact Us Button The default option for the Contact Us button will open a Support ticket. If your organization has a different process for your Admin, you can add a custom link to direct Admin to a different specific page.
Report Date Format This field determine the date format that Reports to display. For example, YYYY-MM-DD
Default Certificate Url

This allows you to upload a Certificate PDF file that will be used as the default Certificate that is awarded when a Learner completes a Course.

You can also configure specific Courses to have their own different Certificate. To do this, navigate to Courses > Edit Course > Completion > Certificate

Default Time Zone The Default Time Zone for the LMS if a specific time zone is not selected.
Show Leaderboard Points In Course Details

Enabling this toggle will cause Courses to show the number of Leaderboard Points a Learner will gain from completing the Course. This will be displayed in the Course Details. 

Note:

  • The Leaderboard feature is included in the Engage add-on module.
  • Courses that award 0 points will not display a number to Learners.
Default Leaderboard Points Value: 

If Leaderboards are enabled, then points are awarded to Learners upon completing a Course, submitting a Comment, or earning a Competency. This section allows you to define the default number of points that will be awarded. These can also be customized on individual Courses and Competencies.

Note:

  • The Leaderboard feature is included in the Engage add-on module.
  • Changes values do not affect points that have already been awarded.
Default Course Images  This allows you to add default images and thumbnails for Courses. These can also be customized on individual Course level by navigating to Courses > Edit Course > Catalog Visibility. 

 

Supported Languages

As noted in the table above, Absorb's Learner and Admin Interfaces feature extensive translations for many major languages.

Learner Interface Languages

The follow table lists which languages are available in the Learner Interface. You are able to further customize this in the Translations menu located in the Admin Interface in Setup > Translations.

Language Language (EN) Code
English English (EN)
Français French (FR)
العربية Arabic* (AR)
Bahasa Melayu Bahasa Melayu (MY)
Português do Brasil Brazilian Portuguese (BZS)
简体中文 Chinese (Simplified) (ZH)
繁體中文 Chinese (Traditional) (ZHT)
Čeština Czech (CS)
Dansk Danish (DA)
Nederlands Dutch (NL)
Eesti keel Estonian (EST)
Suomi Finnish (FI)
Deutsch German (DE)
Ελληνικά Greek (EL)
עברית Hebrew* (HE)
हिन्दी Hindi (HIN)
Magyar Hungarian (HU)
Italiano Italian (IT)
日本語 Japanese (JA)
한국어 Korean (KO)
Latviešu valoda Latvian (LV)
Lietuvių kalba Lithuanian (LT)
монгол Mongolian (MN)
Norsk Norwegian (NO)
Polski Polish (PL)
Português Portuguese (PT)
Limba română Romanian (RO)
Pусский Russian (RU)
Slovensky Slovak (SK)
Español Spanish (ES)
Svenska Swedish (SV)
ภาษาไทย Thai (TH)
Türkçe Turkish (TR)
Việt Vietnamese (VI)

*Right to Left languages (Arabic and Hebrew) are supported, however these languages will display aligned on the left of the page/element.

Admin Interface Languages

The follow table lists which languages are available in the Admin Interface.

Language Language (EN) Code
English English (EN)
Français French (FR)
العربية Arabic* (AR)
Bahasa Melayu Bahasa Melayu (MY)
Português do Brasil Brazilian Portuguese (BZS)
简体中文 Chinese (Simplified) (ZH)
Čeština Czech (CS)
Nederlands Dutch (NL)
Eesti keel Estonian (EST)
Deutsch German (DE)
हिन्दी Hindi (HIN)
Magyar Hungarian (HU)
Italiano Italian (IT)
日本語 Japanese (JA)
Latviešu valoda Latvian (LV)
Lietuvių kalba Lithuanian (LT)
Polski Polish (PL)
Português Portuguese (PT)
Limba română Romanian (RO)
Pусский Russian (RU)
Slovensky Slovak (SK)
Español Spanish (ES)

 

Admin Privacy Policy Tab

This tab is used to customize the Admin Privacy Policy in your LMS. There is the option to customize the policy based on language.

 

 

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