What's the source of truth? It's the practice of structuring information in a manner that data elements are stored in a specific place, and only referred to in any other places where it can be viewed. Simply said, it is the set of data which is considered the most accurate.
Where the BambooHR integration is concerned, the data elements for users found within the BambooHR is considered the source of truth. Any changes to user data on a synced user's profile must occur in BambooHR, where they will sync back with the LMS, and overwrite any adjusted data.
Please Note: Any data changes for users made in the LMS will not be synced back to BambooHR as it is a one-way sync only. This ensures that BambooHR is the source of truth, and that the data is accurate.
Course and Course Completion Records
While users must be updated in BambooHR for changes to be applied and synced as expected, any changes to courses and course completion records must be made in Absorb LMS.
Please Note: Any enrollment or completion records created in BambooHR will not be synced back to Absorb LMS