Zoom Integration- Configuration and Set-Up

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This article outlines the purpose and steps to configure seamless creation and update of Zoom Virtual Classrooms for your Instructor Led Courses (ILCs) from your Absorb LMS.  Essentially, you can authorize your Absorb LMS to create virtual meetings in your corporate Zoom account on behalf of an LMS Admin.  The virtual meeting will be created with the Instructor as the host of a Zoom virtual classroom when creating an Instructor Led Course (ILC) Session.

Contents:

Zoom Setup

To facilitate your Absorb LMS creating Zoom meetings, we require that your organization have an account established with Zoom (Zoom for virtual meetings).  For larger organizations with multiple Admin(s) and/or Instructor(s), each individual will also need an account associated within the larger corporate account. A Zoom Admin will also need to pre-approve the app in the Marketplace and then "Allow" the app to install/authorize.

 

This is the extent of the Zoom setup requirements in preparation for the Integration with Absorb.

Absorb Setup

The following setup will:

  1. Associate your Absorb LMS with your Zoom corporate account as part of the authorization workflow.
  2. Create a Zoom virtual classroom associated with an Instructor’s account as part of the ILC Session creation workflow.

Authorization Workflow

Login to the Absorb admin portal as a System Admin and navigate to Portal Settings. From the Info tab of Portal Settings, click the Zoom Enable button.

Please Note: Depending on your portal settings, you may need to first turn ON the Enable Enhanced Sessions for Instructor Lead Courses toggle to reveal the Zoom settings shown above.

After clicking Enable, you will be prompted to enter the credentials of your organization’s Zoom corporate account and click Sign In.

After Sign In, you will be prompted to Allow or Decline the permissions Absorb requires to create & update meetings in your corporate Zoom account.

After clicking Allow, you will be redirected back to your Portal Settings, and a message will appear to indicate a successful connection to Zoom.

If you require further assistance, please contact Support to discuss enabling the Zoom Virtual Classrooms feature.

Virtual Classroom Creation Workflow

From the Absorb admin portal as an admin with permission to modify ILC courses, navigate to Courses.  Add a new, or select an existing Instructor Led Course (ILC), then click Add Session. Select an Instructor that has an account in Zoom, this will be the host of the session.

Please Note: An Instructor is assigned as Zoom meeting host based on his/her email address. The Instructor must already have an account in Zoom with a matching email before creating or editing the Zoom session in Absorb.  Please see the Troubleshooting section for more details.

You will then configure a Venue of type “Zoom”. As any other venue you will select a name and choose if you wish to have a maximum class size.

Click Add Venue to add the new Zoom venue. Alternatively, you can setup the Zoom venue under Courses > Venues prior to creating the session, then choose it from the list of existing venues.

Next, choose a Class Start Date and Time and Class End Date and Time.

An informational message appears in place of your Invitation URL indicating that a Zoom virtual meeting will be created when you save the session.  Click Save.

If you log into the Instructor’s Zoom account, a virtual meeting has been created.

Please Note: In Absorb, if you Edit the ILC Session, the Invitation URL (https://zoom.us/j/299351463) will be updated to match the Zoom meeting that was created.

An Admin or Instructor can launch the Zoom meeting directly from the Invitation URL hyperlink to verify the virtual classroom anytime before a Session starts.

Once all your session settings are complete, Save the Course and you are now ready to use your Zoom Meeting.

Troubleshooting

An Instructor is assigned as Zoom meeting host based on his/her email address. The Instructor must already have an account in Zoom with the same email address before creating or editing the Zoom session in Absorb. If either of the following are the case:

  1. The Instructor does not have an email address.
  2. The Instructor does not have a Zoom account with the same email address as is in Absorb.

Upon clicking Save on an ILC Session, the following error message will be displayed.

References

Zoom for virtual meetings

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