The Terms & Conditions function is a great way to ensure Learners have are informed on company policies before starting a Course. They can help manage customer expectation, increase protection from possible disputes or complaints, and outline exactly what they are receiving when accessing e-Learning with your company. Terms & Conditions can be added to any Online Course, Instructor Led Course, or Curricula and must be accepted before a Learner is able to access course content.
Outlining clear Terms & Conditions helps set Learner expectations by detailing what’s included in a Course such as pricing, attempts, and policies so nothing is overlooked. Well-defined terms also protect your organization by supporting policy enforcement, dispute resolution, and intellectual property or privacy rights.
Enabling Terms & Conditions
When adding Terms & Conditions consider that they are added in different places depending on the type of content you are creating. Review the following to determine where the toggle is located for each type of content:
For a Curricula
When adding Terms & Conditions for a Curricula, the toggle is located under the Courses section.
For an Online Course
When adding Terms & Conditions for an Online Course, the toggle is located under the Syllabus section.
For an Instructor Led Course
When adding Terms & Conditions for an Instructor Led Course, the toggle is located under the Sessions section.
Configuring Terms & Conditions
After locating the Show Terms & Conditions toggle, enabling it will reveal a rich text field where you can author the Terms and Conditions that will be displayed to Learners.
Add links, images, HTML, and other formatting to customize the Terms & Conditions to be consistent with your organization's branding.
When a Learner selects the Course they will be prompted to agree to the Terms & Conditions before they are able to proceed.
The Learner will be required to read the Terms & Conditions and at the bottom will be a selection for I agree to the terms and conditions alongside a Start Course button. If the Learner exits the Course, or doesn't agree, they will not be able to start the content.
It is important to note, similar to other fields that are input by Admin, Terms & Conditions only support a single Language. Whatever text is entered into the system in this field will be displayed on the popup the Learner must accept to progress.
Updating Course Terms & Conditions
Though you can modify your Terms & Conditions for a Course at any time, it is important to note that any modifications will only apply to Learners enrolled after the changes are made, or Learners who have been enrolled but not yet accepted the Course's Terms & Conditions. It will not trigger the new terms to be sent to the Learners with existing enrollments that have already accepted the Terms & Conditions for the Course. If you need the new terms to be sent out from Absorb LMS, you will need to have a one time update completed by our Technical Services Team.
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