This article details the expected functionality of a portion of the refreshed Absorb LMS Admin Experience (AE). Click here to learn more about this free upgrade available to you.

Overview

The Search Analytics Report provides you with a list of searches that have been completed in the Learner Interface. This information on the item or items that the Learner selected on the Search Results page. This data includes both Private and Public Dashboard searches.

This report is helpful to show what information a Learner is searching for and whether they're finding it or not. You can make your content more searchable by updating a Course or News Article name, adding additional tags, providing further context in FAQ responses, etc. Here are two strategies to effectively leverage this report:

• Search based: filter the report by a search term (e.g. contains or exact match) to see what your users are clicking on based on a specific search term
• Result based: filter the report by a given item name or ID (Course, Global Resource, News Article, etc.) to see what search terms your users are entering to find that item.

The Search Analytics Report is located in the Setup tab on the left side of the Admin Interface. Selecting the report name will redirect you to the Search Analytics Report page. From here, you can filter results based on a variety of data points. 

Tips:

• Be mindful that opening a report may also bring up a favorite saved layout, or a shared default organizational report layout.
• You will only see data that you have access to view. For example, data from a Course that an Admin does not have permission to view will not be included in their report.
• This report is anonymous and we are not currently tracking any information on the Users themselves.
• System Admin have permission to see this report, others may be granted the permission through a Custom Role.

Report Data

You can customize this report to provide information on many different data points in order to tailor it to your preferences. The available data fields, which are the columns in the report, are listed below.

Report Actions

After generating a report, you can perform administrative actions. Commands to modify Report data become available once the checkbox of a table row item is selected (checked). The menu is displayed on the right-hand frame of the page. There are no mass actions within this report.

Note: Action options are dependent on your individual Admin Role permission(s). Some actions listed in the table below may not be available to all Admins. If you have questions related to your permission set, please contact your local System Admin for details.

Report Roles & Permissions

Below are the Required Role Permissions the Admin will need to access this Report and access the data to be populated.

Please note that your environment may use customized Role(s), Permissions, or a combination of both to perform these activities. If you have questions or need assistance, please contact your local System Administrator to review your current permissions.