March 2020 Release Notes


This release is planned for deployment on March 8 at 9am PST/12pm EST/4pm UTC to our North American and EU environments. Our AU and CN environments will be updated on March 9 at 4am AEDT/1am CST.
Please note: Features and functionality listed in these notes may change prior to release. Releases are deployed in sequence across environments with a deployment taking up to two hours. Users may see intermittent maintenance pages during this time.


Learner Experience

Other Features and Bug Fixes

  • Fixed issues related to IP restrictions not taking effect when configured for a sub-department with a given route. Based on the IP restrictions in place a learner may see a login page but will be blocked once attempting to authenticate to the Learner Experience.
  • Performance improvements to the top 100 leaderboard users view.
  • Fixed an issue related to subtitle labels and files not appearing correctly within the video player.
  • BizLibrary and Skillsoft lessons will load correctly on a mobile device (and in a new tab).
  • Increased the maximum number of search results returned (100,000); this is most beneficial for clients with a large amount of content. Please note this number is before we apply filtering for the specific learner such as course availability.

Learner Mobile App

Improvements and Bug Fixes

Note: The following Learner Mobile App specific items are targeted for release on March 25 and not part of the release March 8.

  • Added support for playing Assessment lessons while online only (with limited offline support to follow in forthcoming release)

MobileAssessment1.jpg MobileAssessment2.jpg MobileAssessment4.jpg MobileAssessment5.jpg

  • Added Learner avatar and name on My Courses, Catalog, and the Main menu to distinguish learners with shared device usage. 
    • If the learner does not have an avatar defined in the web LMS, then first and last initials are displayed.

LearnerAvataronCatalog.jpg LearnerAvatarOnMainMenu.jpg LearnerInitialsOnMainMenu.jpg

  • Implemented session timeout handling after 60 days expires (which is the keep alive to afford for offline usage without interruption).  After 60 days, a learner will receive a timeout message, be required to re-enter Login credentials, and be returned to where they left off in the mobile app.

Timeout1.PNG Timeout2.PNG Timeout3.PNG

  • Various fixes for...
    • Playing SCORM lessons with special characters in file name
    • (Android only) Download course failures
    • (iOS only) SCORM lesson failures with "Lesson Contains Assessment" OFF
    • (iOS only) Can't Utilize embedded website link In SCORM/TINCAN lessons from mobile app
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