Mobile App Push Notifications

Push Notifications may be enabled for specific Message Templates so that when the message is delivered, it appears as a notification on the mobile device the User has the Absorb Learn Mobile App installed on. A User may click the Push Notification to directly open the message in the Mobile App. These Push Notifications will prompt the User such as in this example:

MobileAppPushNotifications_Example.png

 

The following Message Templates support Push Notifications:

  • Online Course Enrollment

  • Course Nudge

  • Course Due Date

 

Configuring Push Notifications

To enable Push Notifications for a supported Message Template follow these instructions:

  1. Access the Admin Experience.
  2. From the Setup Menu, select Message Templates.
  3. Select the Message Template you want to enable Push Notifications for, then click Edit Template from the right hand side Actions menu.
  4. Click the checkbox for Enable push notifications for this message.
  5. Make certain to Save.

 

Allow Notifications

Notifications can be enabled in the Admin Experience but receiving them is up to the User and the configuration of their Mobile Device. When the User signs in to the Mobile App for the first time, they will be prompted to enable Push Notifications.

If this prompt is declined, or the User wants to turn them on at a later point in time. They will need to navigate to the notifications settings of their mobile device and manually give the app permission to send Push Notifications.

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