This article provides information on a portion of the Absorb LMS Admin Experience that has been upgraded to the refreshed Admin Experience (AE).  Click here to learn more about this free upgrade available to you.

Overview

Course Evaluations are a valuable tool which provides Learners with a set of questions to gather their feedback of a Course. They are a tool to identify where your Course is successful and where there are opportunities for improvement. Absorb LMS offers a wide range of options to customize the evaluations and how they are delivered. This means that you are able to create custom evaluation questions in order to target feedback on whatever is most important for your organization. The benefit of Course Evaluations compared to the similar feature Course Ratings is that you can receive comprehensive feedback.

In this guide, you will learn how to report on the responses your learners have submitted. 

Tips

  • When Course Evaluations are toggled off after they have been active, the evaluation data is deleted and will be unavailable in reports going forward. Re-enabling the evaluation does not recover the data. If you need to recover this data, please contact your Customer Success Manager or Account Manager.
  • Evaluations can only be taken once by a Learner. Any time the evaluation is opened again by the Learner, their previous answer(s) will remain, and they will not be able to change them. 

 


Course Evaluations Report

Once your Learners have begun progressing through their Courses and submitting evaluations, you will want to report back on their responses. The Course Evaluations Report will allow you to select the Course containing your evaluation and will display each question along with the number of responses and average rating. 

Report Details

Navigate to Course Evaluations Report.gif

 

Available Data Columns

You can customize this report to provide information on any of the data points listed below.

Notes

  • Fields that have an asterisk (*) symbol are included in the Report's default layout.
  • Be mindful that opening a report may also bring up a favorite saved layout, or a shared default organizational report layout.
Data Column Description
Id This column displays the unique identifier generated by the LMS for this question response record when this Course Evaluation response was submitted. Each response has a unique Id value.
Question Order* This column displays the ordinal number that this Evaluation Question has been assigned in the list of questions.
Question* This column displays the question which has been configured in the Edit Course menu to be asked to the Learner.
Average Rating* This column displays the average of all ratings submitted for this Course Evaluation question.
Total Reponses* This column displays the total number of responses submitted for this Course Evaluation question.
Type This column displays the kind of input configured for this Course Evaluation question. Available options are Text and Rating.

 


Course Evaluation Answers Report by Course

If you would like to view each individual answer for the selected Course, you can drill down and select View Evaluation Answers Report. This will bring you to the Course Evaluation Answers Report:

Report Details

Navigate to Course Evaluation Answers Report.gif

 

Available Data Columns

You can customize this report to provide information on any of the data points listed below.

Notes

  • Fields that have an asterisk (*) symbol are included in the Report's default layout. 
  • Be mindful that opening a report may also bring up a favorite saved layout, or a shared default organizational report layout.
Data Column Description
Id This column displays the unique identifier generated by the LMS for this question response record when this Course Evaluation response was submitted. Each response has a unique Id value.
Last Name* This column displays the Last Name of the Learner which has completed this Course Evaluation question. This value is populated from the User's Profile > Last Name field.
First Name* This column displays the First Name of the Learner which has completed this Course Evaluation question. This value is populated from the User's Profile > First Name field.
Department* This column displays the Department of the Learner which has completed this Course Evaluation question. This value is populated from the User's Profile > Department field.
Question* This column displays the question which has been configured in the Edit Course menu to be asked to the Learner.
Rating* This column displays the 1-5 rating which has been submitted by the Learner for this Course Evaluation question. Questions can be configured to be either a Rating or Text response type.
Text* This column displays the text response which has been submitted by the Learner for this Course Evaluation question. Questions can be configured to be either a Rating or Text response type.
Date Added This column displays the date in which the Learner submitted their response for this Course Evaluation Question.
Session Name This column displays the Session Name for an Evaluation Question which is associated to an ILC Session.

 


Course Evaluation Answers by User

You can drill down from the Course Evaluation Answers Report by selecting a response and then selecting View Evaluation Learner Feedback. This will bring you to the Course Evaluation Answers report with a filter to view all the responses from a particular Learner across all Courses

Report Details

Navigate to Course Evaluation Answers Report per User.gif

 

Available Data Columns

You can customize this report to provide information on any of the data points listed below.

Notes

  • Fields that have an asterisk (*) symbol are included in the Report's default layout. 
  • Be mindful that opening a report may also bring up a favorite saved layout, or a shared default organizational report layout.
Data Column Description
Id This column displays the unique identifier generated by the LMS for this question response record when this Course Evaluation response was submitted. Each response has a unique Id value.
Question* This column displays the question which has been configured in the Edit Course menu to be asked to the Learner.
Name* This column displays the First and Last Name of the Learner which has completed this Course Evaluation question. This value is populated from the User's Profile > First Name and Last Name fields.
Rating* This column displays the 1-5 rating which has been submitted by the Learner for this Course Evaluation question. Questions can be configured to be either a Rating or Text response type.
Text* This column displays the text response which has been submitted by the Learner for this Course Evaluation question. Questions can be configured to be either a Rating or Text response type.

 


Report Roles & Permissions

Below are the Required Role Permissions the Admin will need to access this Report and access the data to be populated.

Please note that your environment may use customized Role(s), Permissions, or a combination of both to perform these activities. If you have questions or need assistance, please contact your local System Administrator to review your current permissions. 

Required Role Permissions
Role: Section Access Permissions Needed
Courses > Instructor Led Course View permission
Courses > Online Courses View permission
Users > Users View permission
Users > Department View permission
Report > Course Evaluation Access permission
Suggested Role Permissions
Role: Section Access Permissions Suggested
Reports > Generated Reports* Access permission

*Admin must have Generated Reports permission in order to export report data to Excel or CSV.

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