Retroactive Course Changes (A5 Version Only)

Updated May 13, 2022 20:08

Changes made to Course Settings after Enrollments

When making updates to Course Settings where users have already been enrolled in the training, you will want to consider changing the Course Settings based on whether the changes will apply retroactively and which changes will not. All changes will affect all users enrolled, regardless of their status in the training. However, they will not be required to re-take the training again based on the following changes.

Setting: General

Course Setting	Retroactive?
Title	Yes. If the Admin adjusts the Title after Learners are enrolled, the updated Title will display to those Learners.
Description	Yes. If the Admin adjusts the Description after Learners are enrolled, the updated Description will display to those Learners.
Is Active	Yes. Once the Course status is turned to Active again, Learners will see the Course in their My Courses or on their Transcripts again.
Category	Yes. Updates to Categories will appear to enrolled Learners.
Thumbnail	Yes. Updates to Thumbnails will appear to enrolled Learners.
Tags	Yes. If a new Tag is added or if you are editing the existing Tags, Learners who are enrolled will see the updates.
Notes	Yes. Populating a value in the Notes field will allow Admins to report on this value for all Learners who have been enrolled into the Course.

Setting: Syllabus

Course Setting	Retroactive?
Chapters and Lessons	Yes. Learners who are enrolled and not finished with the Course will see these updates. Completed enrollments will not be required to take the Course again.
Must Complete (All lessons, in any order, All lessons, in order by chapter or Exams only)	Yes. Learners who are enrolled and not finished with the Course will see these updates. Completed enrollments will not be required to take the Course again.
Groups and Courses	Yes. Learners who are enrolled and not finished with the Course will see these updates. Completed enrollments will not be required to take the Course again.
Pace Progress	Yes. Learners who are enrolled will see these updates and will be required to take the Courses in order.
Max Attempts on Assessments (In Object Settings)	Yes. Adjusting the Max Attempts on Assessments will update for anyone who has already begun taking the Assessment, but has not completed the Assessment.

Setting: Sessions

Course Setting	Retroactive?
Show Terms & Conditions	Yes. Learners who are enrolled will see and be required to review the new Terms & Conditions added.
Sessions	Yes. Learners who are enrolled will see any newly added or removed Sessions.
Session Details	Yes. Learners who are enrolled, Completed, or still In Progress, will see the changes made when an Admin or Instructor updates any of the Session Details. If you have the Session Update email configured, the Learner will receive the message as well. *Note: If you decrease the Max Attendee Number or enable Waitlist, this will not go back and adjust the attendees' enrollment in the Session. It will only apply for future enrollments.*

Setting: Availability

Course Setting	Retroactive?
Enrollment Rules and E-Commerce Settings	No. Adding, editing or removing the Enrollment Rules will not affect Learners who are already enrolled.
Approver	No. Once the Learner has completed the Course Upload, any adjustments to Approver will not be applied.
Mandatory Course	Yes. Turning the Mandatory option on or off will appear to enrolled Learners.
Featured Course	Yes. Turning the Featured option on or off will appear to enrolled Learners.
Proctor	No. Only Learners who enroll into the Course after Proctor is turned to On, will be prompted to use a Proctor on their Assessment.
Access Date	Yes. Adding or Changing the Access Date will only affect Learners who are in a Not Started status.
Expiration - All Options	Yes. Adding or Changing the Expiration Date will only affect Learners who enrolled, but not Completed.
Due Date - All Options	Yes. Adding or Changing the Due Date will only affect Learners who enrolled, but not Completed.
Prerequisite	No. Learners who have already enrolled, will not have the updates made to Prerequisites.
Course Visibility	Yes. Turning the Course Visibility option on or off will immediately update the Admin's visibility in the Admin Interface.
Primary Department Editor	Yes. Adding a Primary Department Editor will immediately update the Admin's visibility in the Admin Interface.
Additional Admin Editors	Yes. Adding an Additional Admin Editors will immediately update the Admin's visibility in the Admin Interface.

Setting: Completion

Course Setting	Retroactive?
Certificate PDF - Edit	Yes. Editing the Certificate PDF will update the Learner's Certificate they can print from their Transcripts.
Certificate PDF - Add	No. If the Certificate was not present at the time of Completion, then adding a new one would not apply to those Learners. If the Learners are enrolled, but have not Completed the Course, the added Certificate will apply at Completion.
Certification Date	No. Adding, editing or removing the Certificate Date will not affect Learners who have already completed the Course. If the Learners are enrolled, but have not Completed the Course, the updated Certificate Date will apply at Completion.
Allow Re-Enrollment	Yes. Turning this feature on will allow anyone enrolled (Completed or not) the ability to re-enroll in the Course.
Allow Failure	No. Learners who have already Completed the Course will not receive any updates for this feature. If the Learners are enrolled, but have not Completed the Course, the Allow Failure updates will apply at Completion.
Leaderboard Points	No. Learners who have already Completed the Course will not receive any updates for this feature. If the Learners are enrolled, but have not Completed the Course, the Leaderboard Points will apply at Completion
Competencies	No. Learners who have already Completed the Course will not receive any updates to Competencies. If the Learners are enrolled, but have not Completed the Course, the Competency updates will apply at Completion.
Credits	No. Learners who have already Completed the Course will not receive any updates to Credits. If the Learners are enrolled, but have not Completed the Course, the Credit updates will apply at Completion.
Post Enrollment	No. The configuration of a Course's Post Enrollment settings at the moment a learner launches and begins to consume the Course material is what dictates any post-enrollment action(s). If the Post Enrollment settings change between when the learner Enrolls in the Course and the learner Starts/Begins the Course, the newer Post Enrollment setting configuration is applied. Exception: Course Bundles

Setting: Messages

Course Setting	Retroactive?
Enrollment	No. Once the Learner is enrolled into the Course, opting in or out of the Enrollment Message will not affect these Learners. Only Learners who enroll into the Course, after the update is made.
Completion	If the Completion Message is turned on prior to the Learner Completing the Course, they will receive the Completion Message. If the Learner has already Completed the Course, opting in or out of the Completion Message will not affect these Learners.
Nudge	No. Once the Learner is enrolled into the Course, opting in or out of the Nudge Message will not affect these Learners. Only Leaners who enroll after the Nudge Message was adjusted, will it apply.
Nudge Frequency	No. Once the Learner is enrolled into the Course, changing the Nudge Frequency of Messages will not affect these Learners. Only Leaners who enroll after the Nudge Frequency of Messages was adjusted, will it apply.
Failure	If the Failure Message is turned on prior to the Learner Failing the Course, they will receive the Failure Message. If the Learner has already Failed the Course, opting in or out of the Failure Message will not affect these Learners.
Session Update	If the Session Update Message is turned on prior to the update on the Session, Learners will receive the message.
Session Enrollment	No. Once the Learner is enrolled into the Session, opting in or out of the Session Enrollment Message will not affect these Learners. Only Learners who enroll into the Session, after the update is made.
Session Approval	No. Once the Learner is enrolled into the Session, opting in or out of the Session Approval Message will not affect these Learners. Only Learners who enroll into the Session, after the update is made.
Session Reminder	No. Once the Learner is enrolled into the Session, opting in or out of the Session Reminder Message will not affect these Learners. Only Learners who enroll into the Session, after the update is made.
Instructor	If the Instructor Message is turned on prior to the Instructor update, the Instructor(s) will receive the Instructor Message. If the Instructor has already been updated, opting in or out of the Instructor Message will not affect these Instructors.
Mark Attendance Reminder	Yes. The Mark Attendance Reminder can be added at any time and the Instructor(s) will receive the reminder.

Setting: Resources

Course Setting	Retroactive?
Add Resource	Yes. Resources can be added or removed from a Course and all Enrolled Learners (Completed or not) will receive the update.

Setting: Course Uploads

Course Setting	Retroactive?
Add Upload	Yes. Course Uploads can be added or removed from a Course and all Enrolled Learners (Completed or not) will receive the update.
Label	Yes. The Label of the Course Upload can be updated and all Enrolled Learners (Completed or not) will receive the update.
Instructions	Yes. The Instructions of the Course Upload can be updated and all Enrolled Learners (Completed or not) will receive the update.
Approver	No. Once the Learner has completed the Course Upload, any adjustments to Approver will not be applied.

Setting: More

Course Setting	Retroactive?
Show Terms & Conditions	Yes. Learners who are enrolled will see and be required to review the new Terms & Conditions added.
Allow Comments	Yes. Enabling Allow Comments will prompt Learners enrolled to add a Comment.
Mobile Device Alert	Yes. Learners who are enrolled and go to launch the Course on a Mobile device will receive an alert if the Course is not compatible.
Allow Course Content Download	Yes. Turning this Feature on or off, will update the option for Learners who are enrolled.
Enable for Mobile App	Yes.
Mobile Companion Download	Yes.
Recommended Courses	Yes. Turning this Feature on or off will, allow enrolled Learners to see your Recommended Courses updates.
Enable Evaluation	Yes. Enabling Evaluations will prompt Learners enrolled to complete an Evaluation. Completed enrollments will not be required to take the Evaluation.
Evaluation Required	Yes. Enabling Evaluation Required will prompt Learners enrolled to complete the Evaluation and will not receive a Completion for the Course until the Evaluation is completed. Completed enrollments will not be required to take the Evaluation.
Enable Course Rating	Yes. Enabling Course Rating will prompt Learners enrolled to complete a Rating.
Audience	Yes. Populating a value in the Audience field will allow Admins to report on this value for all Learners who have been enrolled into the Course.
Goals	Yes. Populating a value in the Goals field will allow Admins to report on this value for all Learners who have been enrolled into the Course.
External ID	Yes. Populating a value in the External ID field will allow Admins to report on this value for all Learners who have been enrolled into the Course.
Vendor	Yes. Populating a value in the Vendor field will allow Admins to report on this value for all Learners who have been enrolled into the Course.
Company Cost	Yes. Populating a value in the Company Cost field will allow Admins to report on this value for all Learners who have been enrolled into the Course.
Learner Cost	Yes. Populating a value in the Learner Cost field will allow Admins to report on this value for all Learners who have been enrolled into the Course.
Company Time	Yes. Populating a value in the Company Time field will allow Admins to report on this value for all Learners who have been enrolled into the Course.
Learner Time	Yes. Populating a value in the Learner Time field will allow Admins to report on this value for all Learners who have been enrolled into the Course.