The What's Next Tile is a tile on the Learner Dashboard that directs Learners to their next training. It helps Learners find relevant training quickly, and supports continued engagement with assigned and recommended learning. This tile is only available for Private Dashboards, as the data displayed is specific to each Learner and requires a signed-in Learner to generate tailored recommendations.
Adding a What's Next Tile
A new What's Next Tile can be added by an Administrator through the Admin Experience. The steps below explain how to add a What's Next Tile to your Learner Dashboard. For additional options and common settings for all tile types, review the LMS Customization Guidelines - Dashboard Tiles article. Note that the What's Next Tile theme settings use both Theme colors and Customize Tile Theme colors.
In the Admin Experience, complete the following:
- Click the Setup icon in the left-hand menu.
- Select Templates from the Setup menu.
- Select the department template you want to edit.
- Click Edit in the Actions menu.
- Select the Private Dashboard.
- Expand the Content drop-down section.
- Scroll to the bottom of the section and select Add New Container.
- Select the Tile container type.
- Select Add Tile(s).
- Select the What's Next tile.
- Click Save.
- Enable the Tall Container toggle for the What's Next Tile.
- Scroll down to the bottom of the Content section and click Save.
Tile Considerations
The following considerations apply to the What's Next Tile:
- You must be a System Admin to access the Manage Templates menu.
- We recommend using the Tall Container feature for the What's Next Tile. When enabled, the row of tiles appears at twice its natural height. The What's Next Tile is intended to be used with at least one other tall tile, such as Collaborations Activity or Latest News.
- The What's Next Tile displays up to 12 courses. It can display up to 3 featured courses and up to 3 recommended courses, depending on options enabled for the tile. It can also display up to 6 enrolled courses, such as Mandatory Courses, courses expiring soon, and courses due soon.
- The tile displays courses according to the priority rules described in the Course Display Order section.
Course Display Order
The following table shows the order used to display courses in the What's Next Tile.
| Priority | Item Type | Sub-order |
| 1 |
Mandatory Course IF: The Course is marked as mandatory, and the Learner is enrolled, not enrolled, or has visibility to the Course through self-enrollment and availability rules. Note: Online Courses, Instructor Led Courses (ILCs), and Curricula can be marked as mandatory. Course Bundles cannot be marked as mandatory. |
Course progress with the most completed at the top. |
| 2 |
Expiring Soon IF: The Learner is enrolled and the Course expires within the next 7 days. |
Expiring soonest at the top. |
| 3 |
Due Soon IF: The Learner is enrolled and the Course is due within the next 7 days. Note that number of days Courses are due in is not configurable at this time. |
Due soonest at the top. |
| 4 |
ILC Sessions Upcoming IF: The Learner is enrolled and the Session occurs within the next 7 days. |
Upcoming soonest at the top. |
| 5 |
Featured Courses IF: The Course is marked as featured, and the Learner is enrolled or has visibility to the Course through availability rules. Note: Online Courses, ILCs, Course Bundles, and Curricula can all be marked as featured. |
Featured Course sort order, then by name. |
| 6 |
Recommended Courses IF: The Course is marked as recommended, and the Learner is enrolled or has visibility to the Course through availability rules. Note: Online Courses, ILCs, Course Bundles, and Curricula can all be marked as recommended. |
Recommended Course relevance is based on all Courses completed by the Learner. |
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