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North America: 1-877-820-2575
Australia: +61 1800 531 598
United Kingdom: +44 808 281 2767

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For more information on how to contact the Absorb Support Team click here.

Absorb LMS Help Desk
Knowledge Base: Absorb 5
Learner Experience

Learner Experience
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Branding Samples for the Learner Interface
Color Variable Guide
Course Uploads
Creating Department Templates
Customizable Learner Field Validation Messages
Dashboard Customizations
Deep Link Support
External Training
How Admins can Configure the Viewable Content on the Learner Social Profile
How Do Learner's Edit Their Social Profile?
How Learners Can Edit Their Conversation Email Settings
How to Configure the Social Profile and Conversations for your Portal
How to Customize Fonts for the Learner Experience
How to Have User Conversations
Information About Automatic Timeout (Logout) Settings in the LMS
Introducing Absorb's Learner Experience
LMS Customization Guidelines
LMS Customization Guidelines - Competency Badges
LMS Customization Guidelines - Course Posters
On Login Courses
Priority Messages Versus System Messages
Updating Incoming Single Sign On Metadata - Learner Interface Upgrade

Welcome

Absorb strives to respond to requests according to ticket severity as follows:

Level 1: < 2 Hours
Level 2: < 4 Hours
Level 3: < 8 Hours
Level 4: < 24 Hours

Ticket severity levels are described in our Terms and Conditions

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