Guides

Longer-form articles explaining larger areas of Absorb 5's functionality as well as suggested best practices for working in the LMS

Welcome

Absorb strives to respond to requests according to ticket severity as follows:

  • Level 1: < 2 Hours
  • Level 2: < 4 Hours
  • Level 3: < 8 Hours
  • Level 4: < 24 Hours

Ticket severity levels are described in our Terms and Conditions

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