Getting Started: Onboarding

Welcome to Absorb LMS! In this section, you will find introductory articles covering system features and functions, the onboarding process, and more.

Welcome

Absorb strives to respond to requests according to ticket severity as follows:

  • Level 1: < 2 Hours
  • Level 2: < 4 Hours
  • Level 3: < 8 Hours
  • Level 4: < 24 Hours

Ticket severity levels are described in our Terms and Conditions

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