Absorb uses AWS to host its LMS. Processing includes LMS data and LMS generated data.

AWS Privacy Policy can be viewed here.

Absorb uses ChurnZero as a Customer Success Management solution to proactively manage retention and optimize workflow to the customers lifecycle. Data processed may include LMS administrator contact and business details and LMS details related to business insights.

The ChrunZero Privacy Policy can be viewed here.

Absorb uses Foxy.IO to handle all E-Commerce transactions within the Absorb shopping cart. Data processed includes LMS user and course details, and E-Commerce transaction details.

Foxy.IO Privacy Policy can be found here.

Absorb uses Gainsight as a Customer Success Management solution to proactively manage retention and optimize workflow to the customers lifecycle. Data processed may include LMS administrator contact and business details and LMS details related to business insights.

For Gainsight Privacy Policy, see here.

Absorb uses Gong.io to record calls, emails and demos with current customers for the purpose of sales enablement and relationship management. Data processed may include contact and business details and LMS details related to business insights.

Gongs Privacy Policy, can be viewed here

Absorb uses Azure to host mobile codes and Artificial intelligence functionality. Absorb uses Office 365 including Teams for productivity, meetings, and collaboration. Data processed may include contact and business details, meeting and LMS details related to business insights including Teams meeting recordings.

For Microsoft Privacy Policy, see here.

Absorb uses New Relic for application performance management and log management. Data processed may include user and LMS activity and generated LMS details.

For New Relic General Privacy Notices, see here.

Absorb uses Salesforce.com to manage its relationship with clients and prospects. Data processed may include contact and business details and LMS details related to business insights.

Salesfoce.com Privacy Statement can be found here.

Absorb uses Sumologic to manage logs including security logs. Data processed may include user and LMS activity and generated LMS details.

Sumo Logic Privacy Statement can be viewed here.

Absorb uses Zendesk as its support ticketing system for customer services. Data processed will include user customer contact details and data shared by client contacts for support purposes.

Zendesk Privacy Policy can be viewed here.

Absorb uses Zuora to manage the billing of our clients. Processing data is limited and may include client contact details for billing purposes.

Zuora Privacy Statement can be viewed here.

Absorb uses Zoom for video conferencing. Data processed may include contact and business details, meeting and LMS details related to business insights may be included in Zoom meeting recordings.

Zoom Privacy Policy can be found here.

Absorb’s use of Workato is for custom integration as a platform purchased services. Data processed may include client user HCM data and course meta data as provided by the client.

Workato Privacy policy can be viewed here

Absorb uses WalkMe to accelerate onboarding and drive adoption of the LMS application features through in-app guides, relevant training material, and messaging. Processed data may include Client Admin Contact details.

For the WalkMe privacy policy, see here.

Absorb uses Dundas for analytics and reporting.  Data processed may include LMS data and LMS generated data.

Dundas Privacy Policy can be found here.

Absorb uses Fivetran for data pipelining and transportation. Data processed may include LMS data and LMS generated data.

Fivetran Privacy Policy can be viewed here.

Absorb uses Sisense for analytics, business intelligence and reporting, which is a paid add-on service offered to clients. Data processed may include LMS data and LMS generated data.

Sisense Privacy Policy can be found here.

Absorb uses Snowflake for data warehouse for the delivery of the services related to analytics and reporting based on purchase. Data processed may include LMS data and LMS generated data.

Snowflake Privacy Notice can be found here.

Absorb Create uses AWS to host Course content supporting its solution.

AWS Privacy Policy can be viewed here.

Absorb Create uses Chargebee to manage the billing of our clients. Data processed included client contact and billing details.

For Chargebee Privacy Statement, see here.

Absorb Create uses Filestack to process uploaded files from our clients.

For Filestack Privacy Statement, see here

Absorb Create uses Tawk as its live chat system for customer services. Data processed will include user customer contact details and data shared by client contacts for support purposes.

Tawk Privacy Policy can be viewed here.

Absorb Create uses Mongo Atlas to host Absorb Create data. Data processed will include both client

Mongo Atlas privacy statement can be found here.

Absorb Create uses Galaxy hosting to host Absorb Create application.

Meteor Galaxy privacy statement can be found here.

Support, Services, and Account Management to the clients as applicable. 

Support, Services, and Account Management to the clients as applicable.

Support, Services, and Account Management to the clients as applicable.

Support, Services, and Account Management to the clients as applicable.

Support, Services, and Account Management to the clients as applicable.

Support, Services, and Account Management to the clients as applicable.