Multi-Session ILCs

Updated June 19, 2026 19:18

The Multi-Session feature allows LMS Admins to offer flexible training options for Learners, allowing Learners to opt into or be manually enrolled into a multiple Instructor Led Course (ILC) Sessions.

Most use cases revolve around the "drop-in" training style or multiple tracks within a single ILC. The most notable example is a "Lunch & Learn" series, where a different topic could be explored every month, and Learners could enroll in the Sessions that piqued their interests (but ignore the ones that did not). Another common use case this enables is live training where time spent learning must be appropriately tracked, but the organization needs to account for a break mid-day.

This article provides an overview of configuring an ILC to support multiple-session enrollments and manage or update those enrollments for both Admins and Learners.

Important Note

Multi-Session ILCs do not support E-Commerce.
Some Integration API calls do not support Multi-Session ILCs.
If the Mark as failed if absent toggle is enabled, being absent for one Session with automatically fail the Learner in the ILC.
When Multi-Session enrollment is enabled in both Portal Settings and the ILC Settings, Learners can enroll in additional Sessions in ILCs they are already enrolled in without triggering re-enrollment at the Course level.

Enabling Multi-Session Enrollment on an ILC

A System Administrator must first enable the feature on your Portal before you will see the setting available on ILCs. The Multi-Session feature can be enabled on a Course-by-Course basis for Courses requiring Multi-Session enrollments.

Examples include: drop-in style training, monthly featured speakers, training series needing to follow a non-regular cadence, and more!

Follow the below steps to enable Multi-Session Enrollment:

Enable the Enable ILC Multiple Session Enrollment setting for the Portal. This can be found in Portal Settings > Users tab > Enable Multiple Session Enrollment toggle.
Select the Add Instructor Led Action button from the right-hand menu of the Courses report.
Open and navigate to the Availability section of the form.
Toggle the Allow Enrollment in Multiple Sessions.

Enrolling Users in Multiple Sessions

An Admin can enroll Users into multiple Sessions at once (as long as the ILC in question has that setting enabled) by simply selecting all of the desired Sessions you wish the Learner(s) to enroll in.

Enrollment Keys can also be used to simultaneously enroll Users into multiple Sessions of a supported ILC.

Enrollment Key Redemption Advisory

When an Enrollment Key is redeemed available seating for the ILC Session will update; this may result in the class maximum exceeding its limit to accommodate all seats/Enrollment Keys sold. Keep in mind your class size must accommodate a number of seats equal to the Number of Uses value for the Enrollment Key and the available seats via other methods of enrollment. To confirm, this means that if a Learner uses an Enrollment Key the system will always enroll the Learner into the Session even if the Max Seat Count for the Session has been reached. It is advised to refrain from manually enrolling Users into a Session for which an Enrollment Key has been generated.

ILC Activity Report Changes

The ILC Activity Report has been updated to show each Session that a Learner is enrolled in for an ILC and the individual status for that Session.

All available actions on this report remain the same. Please reference the ILC Activity Report article for more information.

Edit ILC Activity Page Changes

The Edit ILC Activity page now supports multiple Session enrollments for a Learner.

For Multi-Session ILCs, Admins can use this page to manage all aspects of Learner's Session enrollments. They can add additional Sessions, update Session attendance and status, swap Session enrollments, and unenroll the Learner from Sessions.

Swapping Session Enrollments

Admins can use the Edit Activity page for an ILC to swap Session enrollments for Users when Multi-Session enrollments are enabled. The below steps cover how to do so:

Log in to the Admin Experience as an Admin with the necessary permissions (reference below Roles & Permissions section for more information).
Navigate to Reports > ILC Activity.
Filter for the ILC.
Select the enrollment to update and select Edit Activity via the righthand side Actions menu.
Select the Swap icon under the Session Attendance section.
Select the Session you want to swap the enrollment for, and click Apply.
Click Save.

Multi-Session ILC Status and Progress

For a Multi-Session ILC, Course completion requires that all enrolled sessions be complete, as well as Course Uploads and required Course Evaluations (if configured).

Progress calculations are based on the number of recurrences marked as attended (or Sessions completed) plus any required Course Uploads and/or Course Evaluations. Each is weighted evenly in the progress calculation.

Multi-Session ILCs can be manually marked as Failed by an Admin if the ILC is configured to allow failure. If the Mark as failed if absent toggle is also enabled, being absent for one Session will automatically fail the Learner in the ILC. Admins can manually change their Learner’s status and override the failure if needed.

Role Permissions

Below are the Required Role Permissions Admins will need to configure and manage Multi-Session ILCs, and the Suggested Role Permissions Admins cover what's necessary to be able to manage ILC Session enrollments.

Please note that your environment may use customized Role(s), Permissions, or a combination to perform these activities. If you have questions or need assistance, please contact your local System Administrator to review your current permissions.

Required Role Permissions

Role: Section Access	Permission(s) Needed
Courses > Instructor Led Courses	View permission
Courses > Instructor Led Courses	Modify > General permission
Courses > Instructor Led Courses	Modify > Availability permission

Suggested Role Permissions

Role: Section Access	Permission(s) Needed
Courses > Enrollments	View and Modify permission
Reports	ILC Grades permission
Reports	ILC Activity permission

Workflow Changes

In order to provide separation of Course discovery from action (similar to Online Courses) and enable us to expand on the use cases to meet those different needs, the Learner ILC workflow has changed slightly as such:

Clicking the Course title or the thumbnail from the Catalog item will take the Learner to the ILC Course Content tab, where they can see the Course description and other content (if configured) in order to decide if it is something of interest or to read vital instructions before committing to the Course.
Clicking the Choose Session button from the Catalog item will immediately take them to the ILC Sessions tab where they can see available Sessions in which to enroll.