The Absorb Ideas Portal is an Administrator only location to submit LMS enhancement ideas directly to Absorb's Product Team for consideration. This article will review frequently asked questions.

What Is the Absorb Ideas Portal?

The Absorb Ideas Portal is a curated location for Administrators to submit LMS enhancement ideas directly to Absorb's Product Team for consideration.

Where Is the Absorb Ideas Portal?

The Absorb Ideas Portal is accessed via your Portal using the Submit Idea button in the Help & Support menu.

First Time Access

When you attempt to access the Absorb Ideas Portal for the first time you will be prompted to log in using the Email Address associated with the Administrator account of your Portal.

A one-time code will be sent to your Email Address to verify your login. You will be required to enter the code sent to your email to gain access to Absorb Ideas Portal. If your Email Address was not validated, you will be asked to fill out a form with your information before continuing.

How Do I Submit an Idea?

The Absorb Ideas Portal uses a simple form. Provide a name for your Idea, as well as additional details. Select the Category for the Idea and confirm your identity as the Idea submitter. Once these details are complete, click the Add Idea button.

Does My Organization Get a Vote?

When you use a corporate email account, your submissions will automatically be associated with your organization.

How Many Ideas Can I Submit?

You can submit an unlimited number of Ideas.

What if My Idea Is Already There?

The Absorb Ideas Portal gives the ability to vote for other Ideas, allowing you to add weight to Ideas you like even if you didn't come up with them yourself. It is recommended that you always look for your Idea prior to submitting your own.

How Do I Vote?

Use the Vote button on each Idea. If you are logged in to the site, your Vote will be added immediately. If you are not logged in, you will be prompted to enter credentials before your Vote is counted.

How Many Votes Do I Get?

You can add one Vote to every Idea in the list.

Who Monitors the Ideas Portal Submissions?

The Absorb Product Team will be regularly reviewing and providing responses to the Ideas submitted in the Portal. You will receive notifications on any Ideas you are subscribed to and see any response made by this team via email.

How Do I Make Sure My Idea Is Seen by the Right Person?

When you select a Category for your Idea the team responsible for that area of the product is notified.

• Absorb Create: Ideas regarding Absorb’s internal Course authoring tool.
• Admin Experience: Ideas regarding the most current version of the Administrator Experience.
• Infuse: Suggestions related to the Infuse product specifically.
• Integration: Imports, Exports, SSO, ADP, Content Partners, or RestFUL API ideas.
• Learner Experience: Ideas on pages Learners use to take or review their training within the LMS.
• Mobile App: Ideas that relate to how the Mobile App looks or functions.

Does This Mean Absorb Will Build More Client-Suggested Features?

Absorb is always focused on providing value to our customers, and Ideas that show significant traction will be prioritized accordingly. Our overall material won't change, but with your help, we will work on the right things at the right time.