Message Templates


This article provides information on a portion of the Absorb system that has been updated with the Absorb Admin Refresh Experience.  The instructions and guidance in this article are intended for those whose environment has enabled the free Absorb Admin Refresh Experience upgrade. For more information about what is available with this, please check out the Absorb Admin Refresh Checklist!

Message Templates

Admin Refresh Experience: Setup

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Absorb LMS provides you with a Message Templates tool where you can customize any of the standard email notifications that are automatically generated and sent out by the system, across multiple administrative and learning scenarios.

System messages are sent directly to a User's identified email address and made available within the system in the Message section of the Learner Experience. 

In addition to changing the wording of Message Templates (including templates using another Available Language that has been enabled in the portal), you will also be able to configure which type of Users will receive the email notification when it is generated: Learners, Administrators, Instructors, Supervisors, or a combination of the aforementioned. 

Note: This section discusses updating the default Message Template. Admins also have the ability to customize each Message Template at the course level. Please see the Course Settings Messages article for more details on editing a message within a training.



Anatomy of a Message Template

Please note that your environment may use customized Role(s), Permissions, or a combination of both to regulate access to this report.

If you have questions or need assistance, please contact your local System Administrator to review your current permission set. 

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