The Absorb File Manager provides you with a view of the files that have been uploaded into your Absorb LMS Portal.  These files may have been loaded through a workflow associated with an Online Course (certificate or thumbnail images), an Absorb Engage product, or other administrative action. 

From the File Manager, you can view and download PDFs, images, and some types of Course files.

Files are added to the File Manager when an Admin uploads content in Absorb LMS. For example, when a SCORM file is loaded as a Learning Object in an Online Course, the SCORM file is placed in the File Manager for reference.

Opening the File Manager

In Absorb LMS the File Manager is accessed from the Admin Interface. An Admin user of the LMS can use the following steps to open the File Manager:

1. Select the Gear icon from the left hand side action bar.
   

    

2. Select File Manager from the options under the Setup menu.
   
    
3. The File Manager will open in a modal frame on the page.
   

Browser Pop Ups

If your browser blocks pop-ups. You may need to add an exception to [*.]myabsorb.com to allow the File Manager to appear as intended. If pop-ups are being blocked you may appear to land on a blank screen.

Working in the File Manager

When reviewing your files directly in the File Manager, you will have some options to manage the files outside the content they are associated with.

When the File Manager is launched, you will see these elements:

For more information about the File Manager review the following articles:

• New File Manager
• Media Library Permission

Accessing Course Upload Files

The File Manager includes files submitted through the Course Uploads feature. Admins can view and download these files directly from the File Manager, regardless of the state of the associated Course or Enrollment.

Course upload files are accessible in the following scenarios:

• Files associated with active Enrollments.
• Files associated with historic Enrollments.
• Files associated with Courses that have since been deleted.

Course upload files can also be accessed through the Manage action on the Course Uploads Report. For more information on reviewing and managing submissions, see Course Upload Report.

Roles & Permissions

In order for Admins to view or perform the activities outlined in this article, they will require specific permissions. Your environment may use customized role(s), permissions, or a combination of both to regulate access to the Admin Interface.

If you have questions or need assistance, please contact your local System Administrator to review your current permission set.

Required Role Permissions

Amazon S3

In Absorb LMS, Amazon S3 is utilized for file storage. When files with the same name are overwritten, the previous version can be cached for up to 24 hours. This can translate to replacement files not appearing for learners immediately after upload. Depending on your organization's needs, it may be preferable to replace content with files that have a suffix added to the original file name.

For example, if you have a file called request-form.pdf, you may want to upload the same file with a variation on the file name like request-form_v2.pdf. This will avoid the previous file being cached, and allow users to see the new file immediately. It is also recommended that to delete the previous file to avoid any confusion, aid in troubleshooting, as well as reduce space used.

File Manager Data Handling

Absorb backs up your data in the File Manager, as well as all other data within your LMS. For a comprehensive understanding of how we use your data and recover data, please refer to Absorb's Terms and Conditions and your contract for more information.