This release delivers updates to Global Resources, Chat and Credit Usage Insights, and Admin Conversation Management in Absorb Aura.
This release adds exciting new features and improvements to Absorb Aura, allowing Global Resources sync, greater insight into Credit Usage and Chat Logs, and Conversation History management for Administrators.
New features rolling out to Absorb Aura this release include Global Resources, Credit Usage Widgets, and Chat Logs.
Global Resources
Administrators can sync their organization's Global Resources with the Aura Learner Agent, allowing Aura to reference the Global Resources when answering Learner questions.
- For more information, see the Aura Learner Agent: Global Resources article.
Credit Usage by Resource
Administrators can view Aura credit usage by resource through Widgets on the Admin Hub Dashboard. Admins can add three different Widgets to track credits: Credit usage - Aura Create, Credit usage - Aura Learner, and Credit usage - Course extraction.
- For more information, see the Aura Credits System Overview article.
Chat Logs
System Administrators can view Aura chats for Learners they manage through the Aura Chats report, accessed through the Users report in the Absorb LMS. Admins can filter the report to review conversations from a specific AI Agent, and export selected conversations to a CSV file for review.
- For more information, see the Aura Chats Report, Aura Learner Agent, User Administration Report, and Aura Admin Assist articles.
Existing features receiving updates this release include Conversation Management for Aura Admin Assist.
Aura Admin Assist Conversation Management
Administrators can review their previous Admin Assist conversations through the Chat history panel in the Aura conversation panel. Admins can search for or delete previous conversations and use the Hide history button to return to the conversation panel.
Conversation history is limited so that Admins can only view their own Admin Assist chats.
- For more information, see the Aura Admin Assist article.
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