B2C: E-Commerce Configuration

Absorb LMS can be configured to meet the needs of multiple different business types, among them is the Business to Consumer model. This article is one of three E-Commerce configuration articles that can be used as a starting place to configure your Portal, depending on use-case. The other articles are:

 

For general information about configuring E-Commerce, review the following article:

 

To configure your Portal for a B2B use-case, consider the following:

 

User-Friendly Interface

Ensure the LMS is intuitive and easy to navigate for individual Users. You may want to make sure your Department Template is optimal for your use-case and that all design elements are accessible.

 

Flexible Payment Options

Support various payment methods like credit cards, PayPal, and other Payment Methods. These options are available when configuring your Payment Gateway alongside E-Commerce settings:

 

Marketing and Promotions

Utilize marketing tools such as discounts, coupon codes, and promotional bundles. The Absorb Engage suite of features will also assist in communicating with your Users:

 

Course Reviews and Ratings

Allow Users to leave reviews and ratings to build trust and attract new customers. Absorb allows for Course Ratings:

 

Mobile Accessibility

Ensure the LMS is mobile-friendly for Users who prefer learning on-the-go. Reviewing our Mobile App and how it can be used makes supporting mobile only Learners that much easier:

 

Customer Support

Provide robust customer support to handle individual queries and issues. You may want to utilize the Supervisor field for Learners, or consider the Manager Experience:

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